91% of customers recommend our Home Services*. Reevoo.
Landlord Essentials

Why landlords choose British Gas

  • We'll speak to your tenant.
  • We're always ready to take your call.[2]
  • We have engineers local to you.

This package includes:

Gas Safety Check

Landlord Gas Safety Check and Certificate



Call us now

0800 009 4633 [2]

A package that provides you with our expert safety advice and Landlord Gas Safety Check and Certificate so you can rent out your property. Our Gas Safe Registered engineer will assess your appliance to help ensure you remain compliant with current legislation, plus you benefit from online access to your Gas Safety Certificate and receive annual reminders.

Key inclusions:

  • We offer a choice of convenient appointment slots.         
  • Annual reminder sent via post or email, so you know when your next inspection is due.
  • We’re on hand with our 24 hour customer helpline.
  • You don't need to have any other product holding with British Gas or one of our boilers to benefit.
  • Gas Safety Certificate, emailed to you usually within 48 hours after successful completion of the job.

Key exclusions:

  • The cost of any repairs that we find are necessary during the inspection.
  • The cost of any re-inspections to appliances that fail our inspection.


Other products you may be interested in

Meeting your gas safety requirements and providing central heating and boiler cover.

Our hassle free package covers all your key household systems providing you with peace of mind.

Why landlords choose British Gas

We'll speak to your tenants

If your tenants need something fixed or inspected, they can arrange a visit directly with us.

We'll aim to get there the same day

For breakdown visits, if you have no heat or hot water and call us before 10am.[3]

We're always on call

If you have a problem, you can speak with someone any time, day or night.[2]

We'll fix or replace it

If your boiler is less than 7 years old and we can't fix it, we'll replace it.

91% reevoo
Recommend British Gas Home Services

We're happy to let our customers do the talking.*

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms and conditions apply.

[2] Our sales team's phone lines are open weekdays 8am-8pm and Saturdays 8am-6pm. We operate an out of hours answer phone service for breakdowns and enquiries 24 hours a day, 7 days a week. Calls may be monitored, recorded and used for training purposes.

[3] Between December 2013 and February 2014 we got to an average of 95% of HomeCare® customers who had no heating or no hot water on the same day, when they called us before 10am.

* Based on 6,712 responses between 01/09/2014 & 28/02/2015.

British Gas Home Services reviews verified by Reevoo

12,150 reviews

Reviews from: Sort by:
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6 out of 10


I would only recommend to give someone a certain amount of peace of mind. The cost is quite high. If you are younger and can put up with a bit of discomfort for a few days then on balance it would probably be cheaper to get to know a reliable plumber.
3 of 4 people found this review helpful
Published on: 17 April 2015
2 out of 10


Homecare number 91006415838. Our agreement specifies was renewed on August 14 and specified the annual service was due 26th November 2014 and we would be contacted nearer the time to arrange a visit (as stated in your letter dated 14 July 2014). By December we had not heard from you and tried several times to arrange an appointment on line, with each time being informed "there was no engineer in our area". We finally made contact, by telephone, in January and was given an appointment for Friday 27 February 2015 between 2pm-4pm (this was some 6 weeks wait). The supplier rang approx. 3.45pm advising the engineer had been delayed and would be with us just after 4pm. Approx 5.15pm I telephoned the supplier who then informed us that this appointment would not now be honoured! The appointment was then re-arranged for 5 March 2015 between 8am-10am. Whilst the engineer was carrying out the service, he realised there was a problem with the gas meter. We had to contact the emergency gas service who visited within an hour of my call and rectified the problem. The service engineer returned late in the afternoon and finished the annual service. We have paid for an annual service which was effectively carried out 4 months late and would therefore request an appropriate refund or a free service in November of this year.

The engineer pointed out that our gas meter was 23 years old and apparently should be changed every 10 years. A few years back our gas meter was due to be changed and the contractor confirmed that this would be carried out. However, having been given an appointment, this was not honoured and the gas meter, has not, to date been replaced.
2 of 2 people found this review helpful
Published on: 13 April 2015

Matthew Kennett, CSA British Gas

Hi Roy, we do state in the terms & conditions that we may need to rearrange your service to prioritise breakdowns & other emergencies but totally understand 3 months is a long time to wait and if you'd please email your full name, address to twitter@britishgas.co.uk, I'll be happy to look into this for you. Thanks, Matt

8 out of 10


Tried to book my engineer visit on line and get nectar points at the same time but for 5 days there were no engineer slots available. Resulted in ringing for an appointment and operator whilst helpful also trying to sell/upgrade my homecare product when all I clearly wanted was a service appt. Engineer communicated and arrived on time and very happy with service level.
Published on: 13 April 2015
5 out of 10


Although it was very easy to book - the engineer who came failed to diagnose the problem effectively and the problem with my boiler persists. A further engineer came who was more helpful but he then failed to turn up for the next booked appointment. I am now waiting for a call back from 4 days ago. Not at all impressive. This is unfortunate since in the past the service has been good.
1 of 3 people found this review helpful
Published on: 13 April 2015
9 out of 10


Good, worked with Lodger to arrange everything, pleased overall.
3 of 3 people found this review helpful
Published on: 08 April 2015