- Good service and reassurance re boiler and other gas fixtures
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Landlord Gas Safety Check and Certificate
A package that provides you with our expert safety advice and Landlord Gas Safety Check and Certificate so you can rent out your property. Our Gas Safe Registered engineer will assess your appliance to help ensure you remain compliant with current legislation, plus you benefit from online access to your Gas Safety Certificate and receive annual reminders.
If your tenants need something fixed or inspected, they can arrange a visit directly with us.
For breakdown visits, if you have no heat or hot water and call us before 10am.
If you have a problem, you can speak with someone any time, day or night.
If your boiler is less than 7 years old and we can't fix it, we'll replace it.
We're happy to let our customers do the talking.*
 Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms and conditions apply. The offer applies when you buy a Boiler check-up (Landlord Essentials) before 1st September 2015, and can't be used with any other offers.
 Our sales team's phone lines are open weekdays 8am-8pm and Saturdays 8am-6pm. We operate an out of hours answer phone service for breakdowns and enquiries 24 hours a day, 7 days a week. Calls may be monitored, recorded and used for training purposes.
 Between December 2013 and February 2014 we got to an average of 95% of HomeCare® customers who had no heating or no hot water on the same day, when they called us before 10am.
* Based on 8,556 responses between 09/12/2014 & 09/06/2015.