- Well the reason is I been paying for home saver plan over the years. and last month we was out of hot water and heater over week, and 4 times your engineer had to come and visit us and in the end 2 came together to fixed few faults on boiler.
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Hi Mazharul, we can usually fix most problems during the first visit and I totally get it's not great to be without heating & hot water for a week. If you'd like me to look into this was more complicated to sort out, please just email firstname.lastname@example.org, including the reference number 001026043868 in the subject heading. Thanks, Matt