Buy before 1st September 2015 and get your boiler check-up and CP12 Gas Safety Certificate at this reduced price
Landlord Essentials

Why landlords choose British Gas

  • We'll speak to your tenant.
  • We're always ready to take your call.[2]
  • We have engineers local to you.

This package includes:

Gas Safety Check

Landlord Gas Safety Check and Certificate



Call us now

0800 009 4633 [2]

A package that provides you with our expert safety advice and Landlord Gas Safety Check and Certificate so you can rent out your property. Our Gas Safe Registered engineer will assess your appliance to help ensure you remain compliant with current legislation, plus you benefit from online access to your Gas Safety Certificate and receive annual reminders.

Key inclusions:

  • We offer a choice of convenient appointment slots.         
  • Annual reminder sent via post or email, so you know when your next inspection is due.
  • We’re on hand with our 24 hour customer helpline.
  • You don't need to have any other product holding with British Gas or one of our boilers to benefit.
  • Gas Safety Certificate, emailed to you usually within 48 hours after successful completion of the job.

Key exclusions:

  • The cost of any repairs that we find are necessary during the inspection.
  • The cost of any re-inspections to appliances that fail our inspection.


Other products you may be interested in

Meeting your gas safety requirements and providing central heating and boiler cover.

Our hassle free package covers all your key household systems providing you with peace of mind.

Why landlords choose British Gas

We'll speak to your tenants

If your tenants need something fixed or inspected, they can arrange a visit directly with us.

We'll aim to get there the same day

For breakdown visits, if you have no heat or hot water and call us before 10am.[3]

We're always on call

If you have a problem, you can speak with someone any time, day or night.[2]

We'll fix or replace it

If your boiler is less than 7 years old and we can't fix it, we'll replace it.

91% reevoo
Recommend British Gas Home Services

We're happy to let our customers do the talking.*

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms and conditions apply. The offer applies when you buy a Boiler check-up (Landlord Essentials) before 1st September 2015, and can't be used with any other offers.

[2] Our sales team's phone lines are open weekdays 8am-8pm and Saturdays 8am-6pm. We operate an out of hours answer phone service for breakdowns and enquiries 24 hours a day, 7 days a week. Calls may be monitored, recorded and used for training purposes.

[3] Between December 2013 and February 2014 we got to an average of 95% of HomeCare® customers who had no heating or no hot water on the same day, when they called us before 10am.

* Based on 8,556 responses between 09/12/2014 & 09/06/2015.

British Gas Home Services reviews verified by Reevoo

14,417 reviews

Reviews from: Sort by:
(8.6 out of 10)
Ease of booking
Engineer visit
Value for money
Overall rating
Scores 8.6 out of 10 based on 14417 reviews
Show more score details
(8 out of 10)


Newport Homeowner
Found it easy to change the original appointment made on line as I am not a technophobe. As always the engineer rang shortly before he was due to arrive which is most helpful.
Published on: 24 August 2015
(1 out of 10)


Engineer did landlord certificate and full service on boiler and system which only involved removing 4 screws on boiler and testing output flue, and nothing else. Not really what I was expecting. Also he has not completed the registration for the landlord certificate so it now shows on web site as expired, so BG want to arrange another inspection.
Very poor, could not recommend them at all as I have paid over £300 for this.
2 of 2 people found this review helpful
Published on: 24 August 2015

Hi David, I'm really sorry to hear about this. I can appreciate how disappointing this would be, especially after paying so much. If you'd like me to escalate this to our Customer Relations Team just email your details to and include the reference number 300022851147 in the subject line. I'll make sure they pick this up for you. Thanks, Danny

(2 out of 10)


Birmingham Homeowner
My last four experiences with call outs has been extremely disappointing. In fact there are so many "exceptions" to what British Gas can actually do for me I am considering cancelling our agreement.

n engineer came to look at a possible pipework issue - i.e. preventative maintenance advice was being sought. The engineer stated they were metal pipes and not copper pipes and so he could not assist as it was not covered by the Homecare agreement. This said he then proceeded to wire brush the pipe to see if there could be a possible problem and caused the pipework to spring a leak (when I had no leak before). This meant the whole central heating system had to be drained and left me with no heating or hot water. Stating that he would have to get me a quote of the cost to put this right. I chased up the quote only to find it would take over a week to be sent to me. Having contacted British Gas on the following evening another engineer was booked for the following day.

The engineer arrived and stated that he was not there to correct the problem but only to give a second opinion. He looked at the pipework and again brushed the metal pipe. I asked him why he was brushing the pipe thereby causing further extensive damage. He stated that British Gas always try to assist wherever they can - but clearly he was causing more damage. He checked my boiler and only at that point placed a hazard sign to indicate there was a safety issue with the boiler. I told him what had occurred and said I would have to wait for the quote and then decide if I went with British Gas or another provider.

The quote estimate for the pipework arrived and was going to be over £800 when the damage had clearly been caused by the engineer.

I sourced another registered plumber to solve the problem caused by British Gas at a much, much, much, much, much, much, much, much cheaper price.

Recent boiler maintenance - this was not as thoroughly conducted as on previous occasions by other engineers. Whilst he was helpful in ensuring the boiler cupboard was replaced correctly I was concerned in that he never left the house so I don't know how he could have tested the emission of the flu on my conventional boiler.
3 of 4 people found this review helpful
Published on: 23 August 2015

Hi Helen, I'm really sorry to hear about the experience you've had up to this point. I'd be happy to escalate this for you to our Customer Relations Team and they'll contact you to help. If you want me to do this then please email your details to and include the ref - 1001748393 - in the subject line. Thanks, Danny

(8 out of 10)


Clackmannanshire Homeowner
On line booking makes life a lot easier and the engineer who visited me was very helpful and informative .I think the cost could be reduced for the service but at the same time gives me peace of mind
Published on: 23 August 2015
(9 out of 10)


Stockport Homeowner
In general an excellent service, however, somewhat expensive.
1 of 1 people found this review helpful
Published on: 22 August 2015