- good communications before visit, engineer pleasant, efficient and helpful Thank you.
|Ease of booking|
|Value for money|
We have a range of landlord packages created with you in mind. Whatever level of support you need, we're here to help. Whether you're new to being a landlord or you've been doing it for years and want help to make things easier, we've got a choice of packages and products with you and your tenants in mind.
If you need to know more, it's easy to get in touch.
0800 009 4633 
If your tenants need something fixed or inspected, they can arrange a visit directly with us.
For breakdown visits, if you have no heat or hot water and call us before 10am.
If you have a problem, you can speak with someone any time, day or night.
If your boiler is less than 7 years old and we can't fix it, we'll replace it.
We're happy to let our customers do the talking.*
British Gas Services Limited is authorised and regulated by the Financial Conduct Authority. British Gas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
 Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms & conditions apply.
 Our sales team's phone lines are open weekdays 8am-8pm and Saturdays 8am-6pm. We operate an out of hours answer phone service for breakdowns and enquiries 24 hours a day, 7 days a week. Calls may be monitored, recorded and used for training purposes.
 Between December 2013 and February 2014 we got to an average of 95% of HomeCare® customers who had no heating or no hot water on the same day, when they called us before 10am.
* Based on 6,712 responses between 01/09/2014 & 28/02/2015.