Landlord Essentials

Why landlords choose British Gas

  • We're always ready to take your call.
  • We'll fix or replace your boiler.
  • We'll speak to your tenants.
  • We'll aim to get there the same day.[3]

This package includes:

Boiler icon

Boiler & controls

Heating icon

Central heating

Service visit icon

Annual service visit

Pipe icon

Plumbing & drains

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Electrical cover

Gas Safety Certificate

Landlord Gas Safety Check and Certificate

Price includes 10% online discount

Starting from

£17.05 per month[1]

With Central heating cover - £99 excess, Plumbing & drains cover - £50 excess, Home electrical cover - £50 excess

Call us now

0800 009 4633 [2]

We know that being a landlord means you probably have your hands full, so let us help make things easier with a package that gives you peace of mind, providing cover for your boiler & controls, central heating, plumbing & drains and home electrics with an annual boiler service and Landlord Gas Safety Check and Certificate.

Key inclusions:

  • Landlord Gas Safety Check and Certificate.
  • Repairs to central heating system, boiler, controls, radiators, pipe work and hot water system.
  • Annual service of your boiler, with the provision of a replacement boiler if it is less than 7 years old and cannot be repaired.
  • Plumbing repairs (Hot and cold water pipes, cistern mechanism, taps, stopcock and water supply pipe).
  • Unblocking and repair of internal waste pipes
  • Repairs to existing fixed electrical wiring and fixtures.
  • Prioritised call out where there is a total loss of power or lighting.
  • Access to over 6,500 specialist engineers.
  • Parts and labour included.[4]
  • Accidental damage covered as standard.[4]
  • Gas Safety Certificate, emailed to you usually within 48 hours after successful completion of the job.

Key exclusions:

  • Cosmetic or third party damage.
  • Design or pre-existing faults.
  • System improvements e.g. Adding an additional radiator.
  • Removal of sludge/scale..
  • Tap replacement/shower repairs.
  • Shared drains.
  • Electrical appliances.
  • Outside lights and lights not attached to outbuildings.

Starting from

£17.05 per month[1]

With Central heating cover - £99 excess, Plumbing & drains cover - £50 excess, Home electrical cover - £50 excess

Providing you with a Landlord Gas Safety Check and Certificate, helping you to meet your gas safety requirements.

Meeting your gas safety requirements and providing central heating and boiler cover.

Why landlords choose British Gas

Questions icon
We'll speak to your tenants

If your tenants need something fixed or inspected, they can arrange a visit directly with us.

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We'll aim to get there the same day

For breakdown visits, if you have no heat or hot water and call us before 10am.[3]

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We're always on call

If you have a problem, you can speak with someone any time, day or night.[2]

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We'll fix or replace it

If your boiler is less than 7 years old and we can't fix it, we'll replace it.

91% reevoo
Recommend British Gas Home Services

We're happy to let our customers do the talking.*

British Gas Services Limited is authorised and regulated by the Financial Conduct Authority for its insurance mediation activities. Registration number 490568.

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms & conditions apply.

[2] Our sales team's phone lines are open weekdays 8am-8pm and Saturdays 8am-6pm. We operate an out of hours answer phone service for breakdowns and enquiries 24 hours a day, 7 days a week. Calls may be monitored, recorded and used for training purposes.

[3] Between December 2013 and February 2014 we got to an average of 95% of HomeCare® customers who had no heating or no hot water on the same day, when they called us before 10am.

[4] Terms & conditions apply. Limits apply, please see full terms & conditions.

* Based on 6,712 responses between 01/09/2014 & 28/02/2015.

British Gas Home Services reviews verified by Reevoo

11,995 reviews

Reviews from: Sort by:
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6 out of 10


I would only recommend to give someone a certain amount of peace of mind. The cost is quite high. If you are younger and can put up with a bit of discomfort for a few days then on balance it would probably be cheaper to get to know a reliable plumber.
3 of 4 people found this review helpful
Published on: 17 April 2015
2 out of 10


Homecare number 91006415838. Our agreement specifies was renewed on August 14 and specified the annual service was due 26th November 2014 and we would be contacted nearer the time to arrange a visit (as stated in your letter dated 14 July 2014). By December we had not heard from you and tried several times to arrange an appointment on line, with each time being informed "there was no engineer in our area". We finally made contact, by telephone, in January and was given an appointment for Friday 27 February 2015 between 2pm-4pm (this was some 6 weeks wait). The supplier rang approx. 3.45pm advising the engineer had been delayed and would be with us just after 4pm. Approx 5.15pm I telephoned the supplier who then informed us that this appointment would not now be honoured! The appointment was then re-arranged for 5 March 2015 between 8am-10am. Whilst the engineer was carrying out the service, he realised there was a problem with the gas meter. We had to contact the emergency gas service who visited within an hour of my call and rectified the problem. The service engineer returned late in the afternoon and finished the annual service. We have paid for an annual service which was effectively carried out 4 months late and would therefore request an appropriate refund or a free service in November of this year.

The engineer pointed out that our gas meter was 23 years old and apparently should be changed every 10 years. A few years back our gas meter was due to be changed and the contractor confirmed that this would be carried out. However, having been given an appointment, this was not honoured and the gas meter, has not, to date been replaced.
Published on: 13 April 2015

Matthew Kennett, CSA British Gas

Hi Roy, we do state in the terms & conditions that we may need to rearrange your service to prioritise breakdowns & other emergencies but totally understand 3 months is a long time to wait and if you'd please email your full name, address to, I'll be happy to look into this for you. Thanks, Matt

8 out of 10


Tried to book my engineer visit on line and get nectar points at the same time but for 5 days there were no engineer slots available. Resulted in ringing for an appointment and operator whilst helpful also trying to sell/upgrade my homecare product when all I clearly wanted was a service appt. Engineer communicated and arrived on time and very happy with service level.
Published on: 13 April 2015
5 out of 10


Although it was very easy to book - the engineer who came failed to diagnose the problem effectively and the problem with my boiler persists. A further engineer came who was more helpful but he then failed to turn up for the next booked appointment. I am now waiting for a call back from 4 days ago. Not at all impressive. This is unfortunate since in the past the service has been good.
1 of 3 people found this review helpful
Published on: 13 April 2015
9 out of 10


Good, worked with Lodger to arrange everything, pleased overall.
3 of 3 people found this review helpful
Published on: 08 April 2015