Smart meters. Our smart meter targets
What are your smart meter targets for 2024?
Each year suppliers are targeted by the UK government to install a specific amount of new smart meters in customers’ homes.
This year’s targets for British Gas is to install 1,192,990 smart meters in customers’ homes and businesses, broken down as follows:
| Fuel | 2024 Target | by Business unit | by Payment type | ||
|---|---|---|---|---|---|
| British Gas | Homes | Businesses | Credit | Prepayment | |
| Gas | 837,383 | 818,439 | 18,944 | 687,857 | 130,582 |
| Electricity | 355,608 | 354,669 | 939 | 276,066 | 78,603 |
What were your smart meter targets for 2023 and how did you perform against them?
| Fuel | 2023 Performance | by Business unit | by Payment type | ||
|---|---|---|---|---|---|
| British Gas | Homes | Businesses | Credit | Prepayment | |
| Gas - target | 800,894 | 779,551 | 21,343 | 670,358 | 130,536 |
| Gas - installed | 391,010 | 379,095 | 11,915 | 319,351 | 71,659 |
| Electricity - target | 465,777 | 461,823 | 3,954 | 383,066 | 82,711 |
| Electricity - installed | 407,614 | 386,757 | 20,857 | 336,978 | 70,636 |