Smart meter upgrade
What are smart meters?
The smart meter upgrade - our commitment to you
We're dedicated to putting your needs first as we install smart meters to homes across the UK, and our customer charter sets out our commitment to you. Our customers are at the heart of our smart meter programme - interviews from 15,000 of our customers who already have smart meters have helped shape our plans and on-going feedback is ensuring that your needs are right at the centre of our programme roll out.
British Gas is a signatory to the Smart Metering Installation Code of Practice (SMICoP) published by the Department of Energy and Climate Change.