Frequently asked questions
To help prepare you for your smart meter upgrade, and give you more information, we've listed the top questions our smart meter customers have asked us.
Questions on the smart meter revolution
Questions around the smart meter installation
Questions if you already have a smart meter
Smart meter security
Smart meter tariffs
Your smart energy monitor
For more information around the smart meter revolution and the benefits to consumers you can visit:
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View all our energy tariffs from variable, fixed or pre-paid, and find the right tariff for you.
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Need more help
If you have any more questions, or want more information,
Call us on 0800 980 6121
Mon-Fri 8am-6pm, Sat 8am-6pm
Find out more
Read our article Smart meters: the facts

