Book an engineer
Book online or on your smartphone
Our new and enhanced appointment booking and reminder service provides you with regular updates on the status of your appointment so that you can get on with your day.
Track your appointment online
With our appointment tracking tool you'll get regular updates on when the engineer has been assigned and when they're on the way.
We also send you email and SMS reminders of your appointment so you wont forget when it is.
Engineer call ahead
Your engineer will call you to let you know they're on their way.
"Very happy. Very easy to book engineer visit and was kept updated. Terrific service." - (Telephone Survey)
Book & track online or on your smartphone
You can book, track and change your appointment both online and our iPhone and Android smartphone Apps.
"I am very pleased with the update. Now I can request for services and watch the status on my iPhone. Fantastic
job BG!!!" - (App Store)
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Want to get covered and get
a repair.
Want a one-off fixed
price repair?
Not a Homecare® customer and need an engineer?
or call us on 0800 524 4501
