Paperless billing

All you need to do is register your details with us online.  Make sure you have your email address and your British Gas Customer Reference Number to-hand to complete the quick 3 step sign up.

Once you have set up your account, it will take about six weeks for paperless billing to start working fully and so in that time you may receive one more paper bill in the post.

By having an online account with paperless billing, there is no need to change the way you pay your bills unless you want to. Whether you pay by Direct Debit or by cheque, you can continue as you wish.

To make sure your bills are as accurate as possible, you should let us know your meter reading. By signing up to your online account with paperless billing, you can enter your reading online.

If you use British Gas for both your gas and electricity supply, or have multiple properties, you can set up one single online account with paperless billing so that you can manage all your supplies in one place.