Direct Debit

Already registered for Direct Debit? Find out how to Flex here.

You may not be eligible to vary your payments but you can still sign up to Direct Debit online.

Am I eligible for flexible payments?

1. If you already have a fixed Direct Debit set up with us, you will be given the option to Flex your payments only if there are three or more payments remaining in your plan.
2. The option to sign up for flexible payments is subject to your credit history that may change from time to time.
3. Once you have signed up for flexible payments, you're free to amend your flexible payment plan as often as you like as long as you have two or more payments remaining before the end of your current plan year.
4. Customers on variable Direct Debit are not eligible to Flex.

Flexible payments explained

This is your current plan:

This is an example of your plan after you have taken a payment holiday:

Note that all payments from April have risen to £70 pounds.
This is to compensate for February and March's payment holidays.