Direct Debit
Take more control of your payments by:
- Adjusting your payment amount if your circumstances change.
- Checking the status of your plan, providing you with the peace of mind that your payments are covering your consumption.
- Spreading the cost evenly throughout the year; or pay more in some months and less in others.
- Using our payment holiday option when you need to.
- Getting money refunded if your account is in credit.
- Saving up to £67 for Dual Fuel, up to £40 for electricity and £27 for gas.*
Please note:
Customers who are on a Variable Direct Debit will not have access to the Dashboard. If you would like to amend your variable Direct Debit to a fixed Direct Debit please contact us.
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It's easy to submit your meter readings online or by smartphone.
Access your account with our free App available for iPhone and Android.
* Up to £67 saving. Direct Debit gas customers will receive a discount off your Tier 2 consumption charges of 0.196 p/kWh, up to a maximum of £65 per year pro rated across your billing period. Direct Debit electricity customers will receive a discount off Tier 2 consumption rates (and night rates where applicable) of 1.873 p/kWh up to a maximum of £40 per year pro-rated across your billing period. Based on average annual consumption of 16,500 kWh for gas and 3,300 kWh for single rate electricity as at 17th November 2011, is rounded and includes VAT at 5%.Discount received varies according to seasonal consumption.
Up to £40 Saving. Electricity customers paying by Direct Debit will receive a discount off their Tier 2 consumption charges (and night rates where applicable) of 1.873 p/kWh up to a maximum of £10 (inc VAT) per quarter (or £3.33 per month for monthly billing customers).Based on average annual consumption of 3,300 kWh for single rate electricity as at 17th January 2011, is rounded and includes VAT at 5%. Discount received varies according to seasonal consumption.
Up to £27 Saving. Gas customers paying by Direct Debit will receive a discount off their Tier 2 consumption charges of 0.196 p/kWh, up to a maximum of £16.25 (inc VAT) per quarter (or £5.42 per month for monthly billing customers). Based on average annual consumption of 16,500 kWh as at 17th January 2011, is rounded and includes VAT at 5%. Discount received varies according to seasonal consumption.
Win a £10,000 Big Break
Switch to paying by Direct Debit and you'll be entered into the Big Break Prize Draw.


