Move Out Move out

It will take approximately 5 minutes to complete this request. Before starting, make sure you have the following information to hand, as you'll need it during the move out process:

  • Your old address and a forwarding address
  • A British Gas customer/membership number
  • Meter readings (for gas or electricity accounts)
  • A contact telephone number


Please note this form can only be used if you are moving out of a property and need to obtain a final bill. You cannot switch supplier using this form.

   Getting started

 I confirm that I am legally responsible for the British Gas accounts I am about to close, or  that I have obtained permission of the legally responsible person. I am the:





Please confirm that you have a right to complete this form. Landlords with multiple properties should contact us. Please confirm that you have a right to complete this form. Landlords with multiple properties should contact us. Please confirm that you have a right to complete this form. Landlords with multiple properties should contact us. Please confirm that you have a right to complete this form. Incase you are not the account holder, we request you to complete the form in the name of the account holder Please confirm that you have a right to complete this form. Landlords with multiple properties should contact us.

   Please note that we can only accept notification to transfer accounts up to 3 weeks in advance. If you'd like to let us know more than 3 weeks in advance please contact us.


   Customer number


          Please provide a British Gas customer number. This could be your gas, electricity or HomeCare customer number. We will use this number to retrieve any other accounts you may have.

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