About British Gas. Nobody knows Britain’s homes like we do

Having looked after them for over 200 years, we know what it takes to keep the nation’s homes running. And now we’re getting them ready for a more sustainable future too.

What we're doing. We’re on a mission to make homes more sustainable

It shouldn’t be difficult to do your bit. That’s why everything we do is designed to make your life at home easier, greener and more affordable every day. Whether it’s helping you switch to the latest low-carbon technology or just keeping things working as they should, you can count on us.

See what we're doing

Our partnerships. And we’ve enlisted Britain’s sporting heroes to help

We’ve teamed up with some of the biggest names in sport, including Team GB and ParalympicsGB, to inspire the nation. As well as encouraging even more people to go greener at home, we’re powering the communities behind the athletes and making sport more sustainable and inclusive for all.

See our partnerships

Making a difference. Supporting our people and our communities

As well as providing extra support for households in need, we're committed to helping communities up and down Britain use energy more efficiently. And we're building the skills needed to create a greener, brighter future too. 

See how we're making a difference

Trusted across the UK. Why millions choose British Gas

  • Expert engineers nationwide – trained to the highest standards and trusted in millions of homes
  • Sustainability made simple – with energy-efficient boilers, heat pumps and EV chargers
  • Greener energy – all our fixed tariffs are matched with 100% renewable energy
  • Here for you 24/7 – manage your energy, appointments and more online and in our app

Our commitment to you. We work to the highest standards

We always want to do what's right and fair for our customers. Find out more about the standards and our quarterly performance.

Standards of performance (PDF 510KB)

Our customer service and complaints performance

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Useful information

From billing advice to how we handle complaints, our guidelines will help you find the information you need.

Read our guidelines

Investor relations

As a part of Centrica PLC we share the same values, principles and vision for the future that shape how we work every day. Find all the in-depth and up to date information you need.

Find out more

How we earn commission

British Gas Services Limited earns commission for selling insurance products. Our Useful Information page has all you need to know.

Read more

Greener energy

All our fixed tariffs are matched with 100% renewable electricity, making it easier to do your bit for the environment without lifting a finger.

Go greener

Our fuel mix

Find out exactly where our electricity comes from, its environmental impact and how we're making things more sustainable.

See our fuel mix

Join our team

Our people are our best asset – and we think you’d fit right in. From apprenticeships to senior roles, see all our latest opportunities.

Search our careers