About us
We look after our customers every day with energy and services
Making a difference
There’s more to us than gas and electricity
We’re empowering communities to use energy efficiently, supporting households in need and helping to build skills for a bright future.
Careers
Our people are our best asset: everyone has a role to play in driving us forward
There’s nearly 30,000 of us. And some of us have worked our way up from apprenticeships and trainee schemes.
Codes of practice
We work to a set of standards to make sure we’re always doing the right thing
We’ve got guidelines for everything from handling complaints to being more energy efficient.
Meet our Chief Executive
Mark Hodges
Chief Executive, British Gas
Treating customers fairly
British Gas is focused on treating customers fairly. We set high standards of fairness and we put our customers at the heart of everything we do.
Our fuel mix
Detailed information about the fuels used to generate electricity
All suppliers, including British Gas, are required to provide information about the mix of fuels used to generate the electricity supplied to their customers as well as its environmental impact.
Known as the Fuel Mix Disclosure, we must publish this information annually. The table below shows the British Gas Fuel Mix Disclosure for the period 1st April 2016 to 31st March 2017.
British Gas Fuel Mix Disclosure for the period
British Gas
11%
UK Average
9%
British Gas
35%
UK Average
44%
British Gas
10%
UK Average
21%
British Gas
40%
UK Average
24%
British Gas
4%
UK Average
2%
British Gas
252 g/kWh
UK Average
254 g/kWh
British Gas
0.0007 g/kWh
UK Average
0.0015 g/kWh
Investor relations
We’re part of Centrica PLC
We share the same values, principles and vision for the future that shape how we work every day. So their investor relations site is the best place to go for all the in depth, up-to-date information you’ll need.
