About us

We're bringing Britain the smooth running homes of today and tomorrow

Making a difference

There’s more to us than gas and electricity

We’re empowering communities to use energy efficiently, supporting households in need and helping to build skills for a bright future.

Our careers

Our people are our best asset and we'd love you to join us

There's nearly 30,000 people at British Gas and we've always got new opportunities coming up.

Useful information

We work to a set of standards to make sure we’re always doing the right thing

We’ve got guidelines for everything from handling complaints to being more energy efficient.

Meet our Chief Executive

Sarwjit Sambhi, Chief Executive at British Gas

Sarwjit Sambhi
Chief Executive, British Gas

Treating customers fairly

We put the customer at the heart of everything we do, and aim to treat everyone fairly. Find out more about the standards we aim for below.

Our fuel mix

These are the fuels we use to generate electricity

All suppliers have to give information about the mix of fuels they use, as well as the environmental impact this has.

This is known as the fuel mix and we publish it every year. The table below shows our fuel mix from 1st April 2018 to 31st March 2019.

Coal

British Gas

4%

UK Average

5%

Natural gas

British Gas

29%

UK Average

41%

Nuclear

British Gas

9%

UK Average

19%

Renewables

British Gas

56%

UK Average

33%

Other fuels

British Gas

2%

UK Average

2%

CO2 emissions

British Gas

157 g/kWh

UK Average

208 g/kWh

High-level radioactive waste

British Gas

0.0006 g/kWh

UK Average

0.0013 g/kWh

Fuel Mix of our Products and Contracts

The renewable electricity we source for our Renewable Electricity for Business Product is supplied into the National Grid. Customers on Renewable Energy for Business Product receive electricity through the National Grid, and not directly from renewable generation.

Coal

Green Electricity tariffs for Domestic customers

0%

Renewable Electricity for Business Product

0%

All other British Gas Products

5%

Natural gas

Green Electricity tariffs for Domestic customers

0%

Renewable Electricity for Business Product

0%

All other British Gas Products

31%

Nuclear

Green Electricity tariffs for Domestic customers

0%

Renewable Electricity for Business Product

0%

All other British Gas Products

9%

Renewable

Green Electricity tariffs for Domestic customers

100%

Renewable Electricity for Business Product

100%

All other British Gas Products

53%

Other

Green Electricity tariffs for Domestic customers

0%

Renewable Electricity for Business Product

0%

All other British Gas Products

2%

CO2 emissions

Green Electricity tariffs for Domestic customers

0 g/kWh

Renewable Electricity for Business Product

0 g/kWh

All other British Gas Products

167 g/kWh

High-level radioactive waste

Green Electricity tariffs for Domestic customers

0 g/kWh

Renewable Electricity for Business Product

0 g/kWh

All other British Gas Products

0.0007 g/kWh

Investor relations

We’re part of Centrica PLC

We share the same values, principles and vision for the future that shape how we work every day. So their investor relations site is the best place to go for all the in depth, up-to-date information you’ll need.

How we earn commission

British Gas Services Limited earns commission for selling insurance products