About us

We're bringing Britain the smooth running homes of today and tomorrow

Making a difference

There’s more to us than gas and electricity

We’re empowering communities to use energy efficiently, supporting households in need and helping to build skills for a bright future.

Our careers

Our people are our best asset and we'd love you to join us

There's nearly 30,000 people at British Gas and we've always got new opportunities coming up.

Useful information

We work to a set of standards to make sure we’re always doing the right thing

We’ve got guidelines for everything from handling complaints to being more energy efficient.

Meet our Chief Executive

Mark Hodges, Chief Executive, British Gas

Mark Hodges
Chief Executive, British Gas

Treating customers fairly

We put the customer at the heart of everything we do, and aim to treat everyone fairly. Find out more about the standards we aim for below.

Our fuel mix

These are the fuels we use to generate electricity

All suppliers have to give information about the mix of fuels they use, as well as the environmental impact this has.

This is known as the fuel mix and we publish it every year. The table below shows our fuel mix from 1st April 2017 to 31st March 2018.

Coal

British Gas

7%

UK Average

8%

Natural gas

British Gas

37%

UK Average

41%

Nuclear

British Gas

11%

UK Average

20%

Renewables

British Gas

43%

UK Average

29%

Other fuels

British Gas

2%

UK Average

2%

CO 2 emissions

British Gas

210 g/kWh

UK Average

225 g/kWh

High-level radioactive waste

British Gas

0.0008 g/kWh

UK Average

0.0014 g/kWh

Investor relations

We’re part of Centrica PLC

We share the same values, principles and vision for the future that shape how we work every day. So their investor relations site is the best place to go for all the in depth, up-to-date information you’ll need.

How we earn commission

British Gas Services Limited earns commission for selling insurance products