About us

We're bringing Britain the smooth running homes of today and tomorrow.

Making a difference. There’s more to us than gas and electricity

We’re empowering communities to use energy efficiently, supporting households in need and helping to build skills for a bright future.

Find out how

Our careers. Our people are our best asset and we'd love you to join us

There's nearly 30,000 people at British Gas and we've always got new opportunities coming up.

Take a look

Useful information. We work to a set of standards

We’ve got guidelines for everything from handling complaints to being more energy efficient.

Read our guidelines

Putting you first. Treating customers fairly

We put the customer at the heart of everything we do, and aim to treat everyone fairly. Find out more about the standards we aim for below.

Standards of performance

Our fuel mix. Where your electricity comes from

All suppliers have to give information about the mix of fuels they use, as well as the environmental impact this has.

We are zero carbon across all tariffs.

Find out more

We’re part of Centrica PLC. Investor relations

We share the same values, principles and vision for the future that shape how we work every day. So their investor relations site is the best place to go for all the in depth, up-to-date information you’ll need.

Centrica's investor relations site

How we earn commission

British Gas Services Limited earns commission for selling insurance products.

Home Services Commission Statement (PDF 146.5KB)
Home Insurance Commission Statement (PDF 151.7KB)