If you need help dealing with debt or managing money wisely, the best places to start are the Citizens Advice Bureau, National Debtline or StepChange.
StepChange help people who are struggling financially with free ways to manage debt. Their online debt help programme gives you instant advice, a realistic money plan and a budget that’s personalised to you.
If you’re having trouble paying your bills on time, our payment team can help.
Call us on. You can also textphone (if you’re deaf or hard of hearing).
We're open weekdays 8am to 8pm and Saturdays 8am to 6pm. Calls are free from mobiles and landlines. We record calls to help improve our service to you.