Moving home

If you are already a British Gas customer, why not use our online service and we’ll help take some of the fuss away from moving home.


Landlord or letting agents

If you are a landlord, a letting agent or a house builder, you can let us know about a move by using the link below.

Pay As You Go

If you currently have PAYGE meters and are moving home, please call us on the number below to let us know.

 0800 048 0303*

New to British Gas?

We’ll need to grab a few details from you. Please give us a call on the number below, and we’ll sort everything out for you.

 0800 048 0202*

Home Care

You can move your HomeCare® agreement to your new property by calling us on the number below, and we will take care of the rest.

 0800 365 100*

[*] Phone lines are open 8am–8pm Monday to Friday and 8am–6pm on Saturday. Closed on Bank Holidays. Calls are free from a BT landline, however charges from mobile phones and other networks may vary. Calls may be monitored and/or recorded for quality assurance and compliance purposes