Tag Archive: Ofgem

Update on industry change P272

Many of you have been asking about our position on changes relating to P272 and what this will mean for you and your customers.

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De-aggregated gas meter changes

There is an industry-wide initiative being carried out. Around 15,000 gas meters will be changed in stages, affecting around 6,500 customers.

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What businesses really think about energy brokers

In 2014 Ofgem commissioned a report carried out by BMG Research Ltd into how micro and small businesses engage with energy markets.

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TPI code of practice

Ofgem initiated the TPI code of practice project to impose a mandatory code for TPIs in order to improve standards and customer experience.

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Update: TPI Code of Practice

Ofgem continue to progress a new Code of Practice for third party intermediaries (TPIs), consultants and brokers.

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Stephen Beynon Blog: Auto-rollovers

Last week Ofgem announced the results of a consultation to improve the practice of auto-rollover energy contracts for business customers. I read this announcement with a sigh of despair. Since the first day I joined the energy industry in November 2012 I've been baffled as to why they are allowed to continue.

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