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You can still visit Help & support and you can email us at gascustomersupport@britishgas.co.uk
If you’re having problems with your commercial boiler, try our troubleshooting page for help
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Commercial boiler service and maintenance plans to keep your business winter ready
For a quote for a new maintenance plan or service plan for your business, call us
Mon-Thurs 8.30am-6pm, Fri 8.30am-5pm
We offer a range of services to help keep your commercial boiler reliable, safe and efficient. From a one-off commercial boiler service to boiler maintenance and repair contracts. We can also include your gas appliances and central heating system.
If you want a plan for your home, then please visit our Homecare pages for more information.
The prices below are based on a boiler under 40 kW and a call-out fee of £79. You can choose to pay more and have call-out fees included in your plan.
Business care
core
From
£17.00
a month
Business care
Essential
From
£23.00
a month
Business care
Plus
From
£28.00
a month
03333 310 160 *
Mon-Thurs 8.45am-6pm, Fri 8.45am-5pm
If you have more than one gas appliance in your business premises, then we can look after them all. Each additional gas appliance you ask us to include will earn its own discount.
A poorly maintained commercial gas boiler can be unsafe and disruptive for both customers and employees. The smart way to maintain yours is with an annual service by our local Gas Safe registered engineers. You don’t even need to be with British Gas already.
Get an annual service from £99.00[1]
03333 310 160 *
Mon-Thurs 8.45am-6pm, Fri 8.45am-5pm
Landlords have obligations to check all the gas appliances and installations on the premises are safe. If you're a business owner with tenants or guests (e.g. hotel or care home) then you're classed as a landlord.
From £49 (first appliance) £20 (additional appliances) [1][5]
You can buy a Landlord's Gas Safety Record when you agree to a Business Care contract or Annual Service with us.
A: To buy Business Care, your boiler or appliance needs to be working. If it's not, no problem. We'll fix it with a one-off commercial boiler repair
A: No, as long as it's in working order when you take out Business Care and we can source spare parts. Our Gas Safe registered engineers are highly trained and experienced, and work on a wide range of boilers and manufacturers.
A: Our Gas Safe registered engineers are trained to service most gas appliances. Speak to our dedicated business team to find out about the Business Care plans available for your appliances.
Call us on
03333 310 160 *
Mon-Thurs 8:45am-6pm, Fri 8:45-5pm
A: With our sister company, Dyno, we can make sure problem plumbing or blocked drains don't interrupt your business. You can buy Plumbing and Drainage Care on it's own, or with a Business Care maintenance plan.
A: You can book a repair, or talk to us about your existing Business Care or Careplan agreement on 0333 202 9844 *. We're here all day, every day to help.
Visit the Business Care or Careplan existing customer page here.
A: Business Care is not commercial boiler insurance, but instead a business boiler care plan product. Business Care includes a commercial boiler service and maintenance contract, with the option to also include gas appliances or your central heating system.
A: We can help keep your home warm and working. Whether it's your boiler, central heating, plumbing, electrics or appliances, visit our Homecare pages for more information.
[1] All prices quoted exclude VAT which will be charged at an additional 20%. All prices quoted are based on a boiler of up to 40kW. The monthly prices quoted for Business Care Core, Business Care Essential and Business Care Plus are based on customers paying by Direct Debit and a separate £79 call-out fee. The price you'll pay will vary depending on your business location and the size and type of boiler or gas appliance you have. We will complete a first inspection to check the details you've told us are correct. If we find any problems during the initial inspection, we may be required to change your contract and you may have to pay an additional cost. If you choose to cancel your contract, we may charge reasonable costs incurred to date and certain cancellation charges will apply. Terms and conditions apply. You are responsible for any tax payable by you in relation to the offer. Read our full terms and conditions (pdf 220KB).
[2] For all minor heating or hot water faults, the guaranteed response time is within 5 working days
[3] For all minor heating or hot water faults, the guaranteed response time is within 3 working days
[4] Up to £50 contribution for the total cost of all parts/materials for each repair for that appliance
[5] If an engineer is already on site
* We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get 'inclusive minutes'. Text messages are charged at your standard message rate and may be included in your call package.
