Aircon playing up? Commercial air conditioning service and repair

From £60 per unit with your first outdoor unit serviced for free [1]

Plus if you're already an energy customer, we'll give you a discount up to 25%[2]

Call now to get a quote

0330 162 2144*

Mon-Thurs 8:30am-6pm, Fri 8:30am-5pm

Why choose us for your commercial air conditioning maintenance

Like other technical appliances, regular servicing of your commercial aircon system will help keep your system compliant with F Gas Regulations, clean and hygienic. Servicing will also reduce the likelihood of breakdown whilst optimising the system efficiency.

We specialise in servicing and repairing workplace air conditioning, including more complex heating, ventilation and air con (HVAC) systems.

  • Experienced engineers
    your service will be completed by a specialist F gas registered HVAC engineer

  • Great price
    from only £60 per unit with your first outdoor unit serviced for free [1]

  • Fast response
    for repairs with discounted labour rates if you’re a services contract customer

  • 12 month warranty
    on any work we complete for your peace of mind

  • £500 to invest
    If you're an existing or new energy customer we want to support your business by giving you a 25% discount off the price of an air conditioning service contract [2]

Why should I service my air conditioning system?

Even if you've only recently installed a commercial air conditioning system in your business, it's important to keep it maintained. If you wait until it starts playing up, it could be an expensive fix.

  • Air quality - an air con service will improve hygiene by providing cleaner, healthy air flow

  • Compliance – we will make sure your system is compliant with F Gas Regulations

  • Identifies problems – the service can spot any little problems before they become bigger issues, helping to reduce repair costs

  • Increased lifespan – regular maintenance helps increase the life of your air con system

  • Efficiency – we'll ensure your air con is operating as efficiently as it should be, which can help reduce running costs

From £60 per unit with your first outdoor unit serviced for free [1]

What's included in an air conditioning service

All air conditioning systems should have a major service completed at least once a year to ensure they are clean, efficient and working correctly. It is a legal requirement for air conditioning systems containing an F Gas quantity equivalent over 5 CO2 (tonnes) to have a leak check and service to ensure compliance with F Gas Regulations.

What our 'major aircon service' includes:

  • We check general performance in heating and cooling

  • We check and clean indoor and outdoor units

  • We check air filters/plasma pads

  • We check all coil, fins, fans, compressors and motor operations

  • We check and flash condensate drain and tray

  • We check electrical connections are sound

  • We check condensate pumps and sensor/float/tube

  • We test for refrigerant and oil leaks

  • We ensure unit is compliant with F Gas Regulations

Factors to your air conditioning service price

To help us provide an accurate quote for your air con service, here's a few things we'll need to know:

Number of units

The number of air con units you have on site will impact the price of a service contract. This includes indoor air con units on walls or ceilings and the outdoor units, usually installed on an outside wall or floor on the side of the building, or on the roof

Height

We'll also need to know if any of your air con units are above 3 meters high. If so we may need to use special equipment to access them, and two HVAC engineers to complete the service for health and safety reasons

Accessibility

The accessibility of your air con units may impact the price and or our ability to complete a service. For example, if your outdoor units are covered by overgrown plants we can’t service the unit until the plants are removed and we can access it. Or, if your air con unit is above a shop on a public high street, we may need to cordon off the area to keep everyone safe

One of our engineers will call you before attending your service visit, but if you're not sure on any of the above, you can provide photos of your air con units so we can determine the correct price of your service

Call now to discuss your requirements

0333 202 9844 *

What's the signs my air conditioning need servicing or repairing

Most air conditioning units need servicing at least one a year, to keep them running efficiently. Where air con has been installed in essential locations, such as server rooms, shop floors, hairdressers or beauty salons you may want to consider more regular servicing. Here's some common signs that could mean your units need servicing:

Performance

You may have noticed that your air conditioning unit isn’t performing as well as it used to. This could be because it hasn’t been serviced, or there could be a more serious underlying issue.

Leaking water

Leaking water is a common sign that your air conditioning unit is in need of a repair. A leak causes a drop in performance until eventually no hot or cold air will be produced.

Unpleasant smells

If there are bad smells coming from your air conditioning unit, it’s a sign that you need to get your unit serviced. It may just be a dirty or clogged air filter, but we’ll make sure we fix it for you.

Commercial air conditioning maintenance and repairs

Service contract customers benefit from guaranteed response times and discounted labour rates on any call outs. Get the peace of mind that if there's a problem with your air con unit we'll be there to sort it out:

  • Guaranteed next day response Monday to Friday [3]

  • Discounted labour rate on any call outs and repair work

  • 12 month warranty on any work we complete

  • F Gas certified engineers

If you're not on a service contract with us and you need help with your air conditioning, our trained engineers can help. Please call us for more information.

Call now to get a quote

0330 162 2144*

Mon-Thurs 8.30am-6pm, Fri 8.30am-5pm

 

Frequently asked questions

Do you offer commercial air conditioning service or repair near me?

A: Our air conditioning service and repairs are available nationwide, excluding the following postcodes and areas: HS, ZE, Isle of Man, Isle of Wight

I already have an air conditioning maintenance plan and want to speak to someone

A: You can book a repair, or talk to us about your existing agreement on 0333 202 9844*. We're here to help.

Can I do my own air conditioning maintenance?

A: Basic maintenance like cleaning the air filter and outer panel of your business air conditioning is recommended every two weeks. Include it as part of your general cleaning / maintenance in your business premises.

How often should I have the air con serviced?

A: All air conditioning systems should have a major service completed at least once a year to ensure they are clean, efficient and working correctly. We recommend a major and minor service twice a year for best result. It is a legal requirement for air conditioning systems containing an F Gas quantity.

If you're unsure about your requirements, give us a call on 0333 202 9844* and we'll give you advice.

What types of air conditioning do you service?

A: Our experienced and certified F-Gas engineers can service and repair air con systems from all the major manufacturers. We can install window air-conditioners, twin and multi split air conditioner systems and large commercial air conditioning systems.

I want to get air conditioning installed in my premises

A: As well as servicing and repairing air conditioning units, we also offer air conditioning installation for businesses.

How is British Gas keeping customers safe during engineer visits?

A: Keeping you and our engineers safe is our top priority. Our engineers will follow the latest government guidelines to prevent the spread of coronavirus when at your business premises.

To find out more, read our coronavirus update and FAQs

Additional information

  1. All prices quoted exclude VAT which will be charged in addition at the prevailing rate. Advertised price of £60 is based on you having 4 or 5 air conditioning units serviced on site. Service and repair contracts only available on air conditioning systems with a maximum F-Gas equivalent of 49 CO2 (tonnes). The price you pay will vary depending on the number of indoor and outdoor units you have as part of your air conditioning system. Although a premise may have multiple small air conditioning systems on site, British Gas views all air conditioning units at the premise as one collective system in regard to our products and promotions.

  2. This offer expires 31st December 2020 and can be used for a new service purchase or agreement only. Available to existing and new energy customers. It can only be redeemed against a single purchase. The maximum redeemable credit is 25% of the purchase price or £500, whichever is the lower value. We reserve the right to hold, void, suspend, cancel, extend, amend or modify this promotion at any time without giving notice or reasons. Not to be used in conjunction with any other offer

  3. For a guaranteed next working day response, you must request an appointment by 12pm on the previous day, otherwise we cannot guarantee attendance until the following working day. We only guarantee next working day response times to contracted customers.

    Read our Air conditioning service and repair terms and conditions (pdf 173kb)

    *We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get 'inclusive minutes'. Text messages are charged at your standard message rate and may be included in your call package.