When you move into new business premises, the existing energy supplier to that property will put you on a deemed rate. Save money by calling us for a fixed price energy plan for your business electricity or gas supply.
Every employer has a legal obligation to maintain workplace gas appliances – we can help with gas safety.
You could lower your energy bills with a new, A-rated energy-efficient boiler specified to meet your business needs.
Take out Business Care and trust our service and maintenance team to help keep your business running smoothly.
Using an online account is the easy way to stay on top of your business energy, while paying by Direct Debit can save you money.
Get into the habit of submitting regular meter readings to make sure you only pay for the energy you’ve actually used.
You can use our online form to request to upgrade to a smart meter.
A: The easiest way to pay your final bill is by calling us. We'll calculate your final bill and you can pay the amount with a credit or debit card. We'll give you an authorisation code for the payment. If you pay by Direct Debit, we’ll also cancel that.
You can also organise final payment by post. If this is how you tell us about your business move, we’ll calculate your final bill and send it to you. You’ll need to pay any outstanding balances.
A: We need to know who has legal responsibility for the energy supply at the premises on any given date. If we know this we can make switching energy supplier easier.
When you move into new premises that we supply, if you haven’t agreed an alternative plan with us, you automatically enter into a ‘deemed’ contract and go onto our ‘deemed’ rates. This is because you’re ‘deemed’ to have taken the energy supply from us. Deemed rates are variable rates and are higher than our fixed price, fixed term rates.
We’d like to give you a quote for a fixed price contract for a defined period of time. This type of contract could help you benefit from lower prices and avoid price changes for the length of your contract. If you want to switch suppliers, you'll need to write to us 30 days before you want to leave and pay any outstanding bills.
A: If you’ve moved into premises that are charged on business rates, you’ll need to call us so we can make the account a residential one. The transfer process usually takes about 21 days to complete. During this time you’ll be on our standard domestic tariff, unless you’ve agreed a contract with us.
A: We’ll bill you for the period when you’re legally responsible for the energy supply at the premises, which may not be the same as the date when you actually moved in or out.
In some cases the previous occupier, or the occupier’s representative, may have provided some information that may be incomplete, or that may be different to the information you’ve provided.
To help us bill you accurately and resolve any conflicts of information, we may ask for a photograph of your meter read or proof of tenancy e.g. a lease agreement, or a solicitor’s letter.
A: The easiest way may be to ask the landlord or the previous owner/tenant. A recent bill could help identify who your energy supplier is.
If you can't find out this way, visit the Energy Networks Association (ENA) website. There you'll find all the details for finding out who supplies your business gas and electricity.
A: You can write to us about your move.
Our address is:
Business Move Team,
A: Moving out of your current premises?
Before you call us about moving out:
Moving into a new premises?
Before you call us about moving in: