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In our Help and Support section, we've got various ways to solve your queries. You can:

  • Talk to a Live Chat agent
  • Use Cosmo, our virtual assistant, to help you with queries
  • Solve common everyday problems on our Tips and Guides
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For Energy call 0330 100 0056 1

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For Home Services call 0333 009 5784 1

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Home Services and Energy enquiries

  1. Customer services: Monday to Friday, 9am -5pm. Claims lines: 24 hours, 7 days a week. Calls are recorded for training and monitoring purposes.