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It may be quicker to get your questions and queries answered by going to our Help and Support.

Help and Support Get all the assistance you need

In our Help and Support section, we've got various ways to solve your queries. You can:

  • Talk to a Live Chat agent
  • Use Cosmo, our virtual assistant, to help you with queries
  • Solve common everyday problems on our Tips and Guides
Go to Help and Support

Still need to get in touch?


For Energy call 0330 100 0056 1

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Home Services

For Home Services call 0333 009 5784 1

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Home Services and Energy enquiries

  1. Customer services: Monday to Friday, 9am -5pm. Claims lines: 24 hours, 7 days a week. Calls are recorded for training and monitoring purposes.