Contact us We may already have an answer for you
It may be quicker to get your questions and queries answered by going to our Help and Support.
Help and Support Get all the assistance you need
In our Help and Support section, we've got various ways to solve your queries. You can:
- Talk to a Live Chat agent
- Use Cosmo, our virtual assistant, to help you with queries
- Solve common everyday problems on our Tips and Guides
Still need to get in touch?
For Energy call 0330 100 0056 1
For Home Services call 0333 009 5784 1
Home Services and Energy enquiries
Customer services: Monday to Friday, 9am -5pm. Claims lines: 24 hours, 7 days a week. Calls are recorded for training and monitoring purposes.