Save on Plumbing and Drains Cover with membership
Become a member for free and save over 33% on plumbing and drains cover. T&Cs apply.1
Become a member for free and save over 33% on plumbing and drains cover. T&Cs apply.1
Choose your level of cover
Plumbing and Drains Cover
From blockages or bursts to leaks, our Plumbing and Drains Cover keeps you ready for the unexpected.
Geographic restrictions apply. No claims in the first 14 days. Offer ends 01/04. T&Cs apply.
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Plumbing
Drains
From (£60 excess)
£6.12 a month
From (£60 excess)
£3.99 a month
HomeCare Classic
With our boiler cover, you know our engineers are always here to help if your boiler or central heating suddenly stops working.
Geographic restrictions apply. No claims in the first 14 days. Offer ends 01/04. T&Cs apply.
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Annual boiler service
Boiler and controls
Central heating
Plumbing
Drains
From (£60 excess)
£20.72 a month
Was £27.63 a month
What’s included
Parts and labour
Just pay your excess level for each repair – the rest is included.
No limits on repairs
Unlimited call-outs – and no cap on claims either.
Helpful engineers
Our friends at Dyno-Rod are ready to fix your problem.
Same day saviours
We attend 99% of emergencies the same day when booked before 4pm.2
Dyno-Rod, your local experts
Dyno-Rod is part of the British Gas family of companies. When you're covered with us, their nationwide plumbing and drainage experts are ready to keep everything flowing smoothly in your home.
Whether it's something unexpected like a blocked drain or just a routine repair to your plumbing, we'll fix the issue before it becomes a big problem. And if it’s an emergency, we’re here for you 24/7.
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Important documents
Frequently asked questions
What is plumbing and drains cover?
Plumbing and drains cover is an insurance product that combines plumbing cover and drains cover. If you ever have any problems with your home's plumbing or drains, just go online and book an appointment. One of our Dyno-Rod experts will be round to fix things. All parts and labour are included as part of the service, and you also get unlimited call-outs all year round.
Why would I choose plumbing and drains cover?
Plumbing and drains cover is a great way of getting extra peace of mind, but it's not generally seen as an essential type of cover like home insurance for homeowners. It's especially useful for people who don't have a network of trusted tradespeople because you have the reassurance that comes with 24/7 access to experts from Dyno-Rod – one of the leading names in the industry.
What happens to my renewal price after the first year?
Your price at renewal will likely increase, but you'll get a reminder. If you’re paying by direct debit, you will automatically renew, however you can still choose to change or cancel your contract, we'll contact you before your renewal date to remind you.
Why am I getting a different price after entering my address?
We use information about your location to tailor the price you pay for plumbing and drains cover. Factors such as water hardness and property type may influence claims costs, which is reflected in your price.
Can I speak to someone if I have a question?
You can call us on 0333 202 9668* Monday to Friday: 8am - 8pm, Saturday 8am - 2pm.
*We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.
How do I cancel my cover?
There are three ways you can cancel your cover:
- Start a live web chat
- Call us on 0333 202 9343
- Or write to us at HomeCare Membership Office, Murdoch House, Bothwell Road, Uddingston, G71 7UD
Our call centre and web chat teams are available Mon to Fri, 8am-8pm and Sat to Sun, 8am-6pm.
If you cancel within the first 14 day of your cover start date, we’ll give you a full refund minus charges for work completed prior to cancelling. We call this the ‘cooling-off period’.
If you cancel after 14 days, we will refund any premiums paid for the remaining insured period, less any administration fees. Where a repair or service has taken place, you may have to pay the remainder of your annual premium.
What’s included
- Repairs to the plumbing system in your home and outbuildings and the water supply pipe within the boundary of your property
- Unblocking and repairing your drains and waste pipes to restore flow
- Accidental damage
- Up to £1,000 to gain access and make good for each repair
What’s not included
- Claims in the first 14 days
- Showers and their parts, shower pumps, sanitary ware and sealant
- Shared drains
- Faults caused by someone else you used for repairs or design faults
Member offer T&Cs
This benefit is only available for British Gas Members. Benefit available to homeowners who do not currently have Plumbing & Drains or equivalent cover at their specified property. £60 excess per repair applies.
For new British Gas Services customers, the discount will apply to the first year’s cost only. For existing British Gas Services customers, the discount will apply to the remaining term of your existing services contract for that property. Renewals will be charged in accordance with our standard pricing. We will contact you about any change to the price.
A maximum of 9 properties can be covered per customer. Benefit cannot be used in conjunction with any other offers that may be available on your Plumbing and Drains product.
Offer ends 1st April 2026.
What’s included
- Repairs to your gas central heating system, including boiler, controls, radiators and hot water cylinder
- Annual service of your boiler to make sure it's running safely and efficiently. Your annual boiler services may be more than 12 months apart
- Repairs to the plumbing system in your home and outbuildings and the water supply pipe within the boundary of your property
- Unblocking and repairing your drains and waste pipes to restore flow
- Accidental Damage
- Up to £1,000 to gain access and make good for each repair
What’s not included
- Claims in the first 14 days
- Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler
- Showers and their parts, shower pumps, sanitary ware and sealant
- Shared drains
- Faults caused by someone else you used for repairs or design faults
Offer T&Cs
This offer is available to homeowners who do not currently have HomeCare at their specified property and have not held a HomeCare product for that property in the previous 3 months.
For new British Gas Services customers, the discount will apply to the first year’s cost only. For existing British Gas Services customers, the discount will apply to the remaining term of your existing services contract for that property. Renewals will be charged in accordance with our standard pricing. We will contact you about any change to the price.
A maximum of 9 properties can be covered per customer (whether as homeowner or landlord). Offer cannot be used in conjunction with any other offers that may be available on your chosen HomeCare product.
Offer ends 1st April 2026.
Additional information
This benefit is only available for British Gas Members. Benefit available to homeowners who do not currently have Plumbing & Drains or equivalent cover at their specified property. £60 excess per repair applies. For new British Gas Services customers, the discount will apply to the first year’s cost only. For existing British Gas Services customers, the discount will apply to the remaining term of your existing services contract for that property. Renewals will be charged in accordance with our standard pricing. We will contact you about any change to the price. A maximum of 9 properties can be covered per customer. Benefit cannot be used in conjunction with any other offers that may be available on your Plumbing and Drains product. Offer ends 01/04/2026.
Based on 12 months of data up to March 2025. Emergencies include severe leaks, no fresh water, no useable toilet and overflowing sewage.