Our supply terms and conditions for gas and electricity

Our terms and conditions tell you the rules we have to follow when we supply gas and electricity to you, as a domestic customer. They explain what both our rights and responsibilities are. These apply to all tariffs.

Energy supply terms

Rates for tariffs affected by the price cap

Standard

Standard prices up to January 1st 2024 Standard prices from January 1st 2024

Standard Safeguard 

Standard Safeguard prices up to January 1st 2024 Standard Safeguard prices from January 1st 2024
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Standard Variable

Standard Variable prices up to January 1st 2024 Standard Variable prices from January 1st 2024 Standard Variable HM prices up to January 1st 2024 Standard Variable HM prices from January 1st 2024

Safeguard PAYG

Safeguard PAYG prices up to January 1st 2024 Safeguard PAYG prices from January 1st 2024 Safeguard PAYG v2 prices up to January 1st 2024 Safeguard PAYG v2 prices from January 1st 2024