Manage your energy

Check you're on the best tariff and manage your energy account


Switching your tariff

It's easy to check your tariff and switch using your online account.

Step 1

Step 1

Login or register for an online account

Step 2

Go to Tariff Check and view our tariffs.

Step 3

If you select a new tariff we’ll get it switched within 24 hours.

Our energy tariffs

We have tariffs with different features to best suit your needs

Safeguard PAYG

  • Available to Pay As You Go customers
  • No exit fees

Energy Plus Protection Sept 2019

  • Fixed price tariff until 30th September 2019
  • Manage your account totally online 
  • Includes Boiler & controls breakdown cover, Plumbing & drains cover and Home electrical cover 
  • Exit fee of £30 per fuel
  • For more information click here

HomeEnergy Fixed Oct 2019

  • Fixed price energy until 31st October 2019
  • No Exit fees
  • If our prices rise yours will stay the same

Energy Plus Protection Sept 2019

Our new tariff includes Boiler & Controls Breakdown cover, Plumbing & Drains cover and Home Electrical cover giving you security and peace of mind at no additional cost in case anything goes wrong.

Boiler & Controls Breakdown cover (worth £36 a year) will cover repairs to your gas boiler and controls, including your thermostat and programmer with an excess of £99 for each repair. We will also replace your boiler, if it’s less than seven years old, if we can’t repair it.

Plumbing & Drains cover (worth £42 a year) looks after your plumbing, drains and water supply pipe with an excess of £60 for each repair.

Home Electrical cover (worth £30 a year) with repairs to electrical wiring, fuse boards and electrical fittings in your home and outbuildings. With an excess of £60 for each repair.

By also signing up to this tariff, you will get unlimited call outs every year, day or night, which includes parts and labour (limits apply, your call out history is taken into account at renewal).

There are some things that aren’t included in this cover, they are:

  • Repairs to central heating system, including radiators
  • Annual Service Visit (or Gas Safety Certificate CP12)
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your boiler
  • Showers and taps
  • Shared drains
  • Electrical appliances, cooker hoods or extractor fans over 15cm diameter 

We’re increasing our energy prices on our Standard and Safeguard tariffs

On the 1st October, the price of gas and electricity on our Standard and Safeguard tariffs will be increasing for customers with credit meters. 

We’re increasing our prices to reflect the rising cost of supplying energy to your home. We appreciate that price rises are never welcome, so this isn’t a decision we’ve taken lightly. If you’re currently on a fixed term tariff then this increase won’t impact you.

We will be writing to all customers affected providing full details of the price increase. You can also log in to your account to check your current tariff and see what options are available to you. It’s easy to switch to one of our alternative tariffs and you won’t need to pay an exit fee.

For more information please read our Frequently Asked Questions.

Our pay as you go Standard and Safeguard PAYG tariff prices both gas and electricity are changing from 1st October

On the 1st October, our pay as you go prices for both gas and electricity on our Standard and Safeguard PAYG tariffs will be increasing.

Earlier this year prepayment prices across the energy industry were capped by Ofgem (the energy regulator) to limit how much you pay for energy. Ofgem review the cap every six months and following their latest change, we’ve adjusted prices to bring them in line with the cap.

We will communicate with all customers affected providing full details of the price increase.

For more information please read our Frequently Asked Questions for pay as you go customers.

Offers for our energy customers

Once you're an energy customer you can get special discounts on some of our other products and services. As a little thank you for joining us.

Smart meters

Smart meters record your energy use and automatically send meter readings to us, meaning an end to estimated bills.

Hive Active Heating

It's a smart thermostat that lets you control your heating and hot water from your smartphone, tablet or laptop.


Exciting offers and giveaways from British Gas and other brands you love. As well as some bright ideas to help you enjoy life at home.