Manage your energy

Check you're on the best tariff and manage your energy account

 

Switching your tariff

It's easy to check your tariff and switch using your online account.

Step 1

Step 1

Login or register for an online account

Step 2

Go to Tariff Check and view our tariffs.

Step 3

If you select a new tariff we’ll get it switched within 24 hours.

Our energy tariffs

We have tariffs with different features to best suit your needs

Safeguard PAYG
(Variable)

  • Available to Pay As You Go customers.
  • No exit fees.

HomeEnergy Plus Cover May 2019
(Fixed)

  • Fixed price energy until 31st May 2019
  • If our prices rise, yours will stay the same.
  • Exit fee of £30 per fuel. 

HomeEnergy Secure Apr 2020
(Fixed)

  • Fixed price energy until 30th April 2020
  • If our prices rise, yours will stay the same.
  • Exit fee of £40 per fuel. 

Our HomeEnergy Plus Cover May 2019 tariff include boiler breakdown cover valued at £42 per year

HomeEnergy Plus Cover May 2019

Our new tariff includes boiler and controls breakdown cover for your home, giving you security and peace of mind in case anything goes wrong.

This will cover repairs to your gas boiler and controls, including your thermostat and programmer, with an excess of £99 for each repair. We will also replace your boiler, if it’s less than seven years old, if we can’t repair it.

By also signing up to this tariff, you will get unlimited call outs every year, day or night, which includes parts and labour (limits apply).

There are some things that aren’t included in this cover, they are:

  •  Repairs to the central heating system, including radiator
  • Annual Service Visit
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your boiler
  • Showers or taps
  • Accidental damage
  • Faults caused by someone else you used for repairs or design faults
  • This does not include a Gas safety certificate (CP12)
Check your eligibility:
  • You own the home you're taking the cover out on.
  •  Your gas central heating and boiler are in good working order.
  •  You have no other household or home emergency insurance that provides similar cover.
  •  You don’t already have British Gas Home Services (including HomeCare, Plumbing & Drains cover, Gas Appliance cover and Kitchen Appliance cover).

We’re increasing our energy prices on our Standard tariff

On the 29th May, the price of gas and electricity on our Standard tariff will be increasing for customers with credit meters. If you are a vulnerable customer or have a fixed-term contract or a prepayment meter, these changes won’t affect you.

We’re increasing our prices to reflect the rising cost of supplying energy to your home. We appreciate that price rises are never welcome, so this isn’t a decision we’ve taken lightly. If you’re currently on a fixed term tariff then this increase won’t impact you.

We’ve written to all customers affected providing full details of the price increase. You can also log in to your account to check your current tariff and see what options are available to you. It’s easy to switch to one of our alternative tariffs and you won’t need to pay an exit fee.

For more information please read our Frequently Asked Questions

Offers for our energy customers

Once you're an energy customer you can get special discounts on some of our other products and services. As a little thank you for joining us.

Smart meters

Smart meters record your energy use and automatically send meter readings to us, meaning an end to estimated bills.

Hive Active Heating

It's a smart thermostat that lets you control your heating and hot water from your smartphone, tablet or laptop.

Rewards

Exciting offers and giveaways from British Gas and other brands you love. As well as some bright ideas to help you enjoy life at home.