No heating or hot water? We’ll take care of things

If your boiler packs up, we won’t let you down. Tell us before 11am and we’ll send an engineer the very same day.

Based on 2024 performance data, 80% of customers calling by 11am received the same day service.

boiler charactor illustration with crutches on with a broken pipe as a leg

Broken boiler?

You don’t need to be a British Gas customer to get the help of our brilliant engineers. Just pick a time and we’ll be there for you.

Book a repair
boiler charactor illustration with crutches on with a broken pipe as a leg

Protect your boiler

Say goodbye to repair bills with HomeCare. Any problems with your heating, get in touch and we’ll be there to help ASAP.

Choose your HomeCare

Why you can count on us

80%

of customers with no heating or hot water got a same-day engineer this year.

99%

of broken boilers were fixed in the first or second appointment last year.

6,500

highly trained engineers ready to help you, up and down the country.

What our customers think

Our engineers are here for you

Nobody knows boilers better than a British Gas engineer. Just book online and we’ll send an expert round to help you.