No heating or hot water? We’ll take care of things
If your boiler packs up, we won’t let you down. Tell us before 11am and we’ll send an engineer the very same day.
Based on 2024 performance data, 80% of customers calling by 11am received the same day service.
Why you can count on us
80%
of customers with no heating or hot water got a same-day engineer this year.
99%
of broken boilers were fixed in the first or second appointment last year.
6,500
highly trained engineers ready to help you, up and down the country.
What our customers think
Our engineers are here for you
Nobody knows boilers better than a British Gas engineer. Just book online and we’ll send an expert round to help you.