No heating or hot water?


If your boiler packs up, British Gas won’t let you down. Book a repair before 11am and we’ll send an engineer the same day.

Based on 2024 performance data, 80% of customers calling by 11am received the same day service.

 boiler charactor illustration with crutches on with a broken pipe as a leg

Broken boiler?

You don’t need to be a British Gas customer to get the help of our brilliant engineers. Just pick a time and we’ll be there for you.

Book a repair
 boiler charactor illustration with crutches on with a broken pipe as a leg

Protect your boiler

Sale

Get 25% off HomeCare cover and say goodbye to repair bills.1​ Any problem with your heating, get in touch and we'll be there to help ASAP.

Choose your HomeCare

Why you can count on us

80%

of customers with no heating or hot water got a same-day engineer this year.

99%

of broken boilers were fixed in the first or second appointment last year.

6,500

highly trained engineers ready to help you, up and down the country.

What our customers think

Our engineers are here for you

Nobody knows boilers better than a British Gas engineer. Just book online and we’ll send an expert round to help you.

Additional information

  1. This offer is available to homeowners who do not currently have HomeCare at their specified property and have not held a HomeCare product for that property in the previous 3 months. For new British Gas Services customers, the discount will apply to the first year’s cost only. For existing British Gas Services customers, the discount will apply to the remaining term of your existing services contract for that property. Renewals will be charged in accordance with our standard pricing. We will contact you about any change to the price. A maximum of 9 properties can be covered per customer (whether as homeowner or landlord). Offer cannot be used in conjunction with any other offers that may be available on your chosen HomeCare product. Offer ends 13/05/2025.​