Renew your HomeCare

When does my cover renew?

Your HomeCare cover will be due for renewal in the last month of your final contracted year. But you can change your cover anytime you like – just let us know. Your renewal period starts 35 days before your renewal date, and we’ll let you know in plenty of time before your cover runs out. To check your renewal date log into your online account.

How do I renew my cover?

If you pay by direct debit and have agreed for your HomeCare cover to auto-renew, we’ll take care of it for you. We’ll also keep you up to date with a renewal letter to let you know in advance of taking payment.

If you pay annually or have opted out of auto-renew, your renewal letter will invite you to renew your cover. Then all you need to do is get in touch and we’ll do the rest. Just give us a call.

How does auto-renew work?

Auto-renew allows you to continue your HomeCare cover without needing to contact us. If you pay by direct debit, we’ll automatically renew your agreement unless you tell us otherwise. We’ll send you a reminder renewal letter weeks before your cover ends, along with your expected premium.

Your cover can’t auto-renew if you pay by any other method, so you’ll need to get in touch with us. Just give us a call and we’ll get that sorted for you.