Home repair services. Cooking appliances

Trying to cook up a storm but can’t get the hob or oven to work? Book a repair and we’ll have you baking and making in no time.

What needs fixing?

Which cooking appliance do you need help with?

We offer a range of repair and cover options to fix your cooking appliances. We also offer repair, cover and an annual service for your gas powered appliances.

Gas hob

Starting from

+ £6 monthly payment

or get a one-off repair from £125

If your gas hob won't ignite, produces uneven flames or has another problem, leave it with us.

One-off repair

Book a one-off repair for your gas hob. Repairs cost £125 for the first 45 minutes, then £35 for every 15 minutes after that.

  • All parts and labour included
  • A 12-month guarantee on the repair

Repair and Cover

£99 for your first repair plus £6 a month for 12 months cover Your first year of cover will cost £171 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs 2

Repair, cover and service

£95 for your repair plus £17.50 a month for 12 months’ cover and a service with a £0 excess.

Your first year of cover will cost £305. 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs if something else goes wrong with your gas hob 2
  • A service of your appliance to see if it’s working as it should
0333 202 9659

Gas cooker/ Gas oven

Starting from

+ £6 monthly payment

or get a one-off repair from £125

If you are having problems turning your gas cooker or gas oven on, or turning the heating up, we can help.

One-off repair

Book a one-off repair for your gas cooker/ gas oven. Repairs cost £125 for the first 45 minutes, then £35 for every 15 minutes after that.

  • All parts and labour included
  • A 12-month guarantee on the repair

Repair and Cover

£99 for your repair plus £6 a month for 12 months’ cover

Your first year of cover will cost £171 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs 2

Repair, cover and service

£119 for your repair plus £17.50 a month for 12 months’ cover and a service with a £0 excess.

Your first year of cover will cost £339. 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs if something else goes wrong with your gas cooker 2
  • A service of your appliance to see if it’s working as it should
0333 202 9659

Gas grill

Starting from

then £17.50 a month

Having problems with your gas oven's grill? Get in touch with us and we'll have you grilling in no time.

Repair, cover and service

£95 for your repair plus £17.50 a month for 12 months’ cover and a service with a £0 excess.

Your first year of cover will cost £305. 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs 2
  • A service of your appliance to see if it’s working as it should
0333 202 9659

Electric hob

Starting from

+ £2 monthly payment

or get a one-off repair from £125

If you are having problems turning your electric cooker on or turning the heating up, we can help.

One-off repair

Book a one-off repair for your electric hob. Repairs cost £125 for the first 45 minutes, then £45 for every 15 minutes after that.

  • All parts and labour included
  • A 12-month guarantee on the repair

Repair and Cover

£99 for your repair plus £2 a month for 12 months’ cover

Your first year of cover will cost £123 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs 2
0333 202 9659

Electric cooker

Starting from

+ £6 monthly payment

or get a one-off repair from £125

If your electric cooker or oven isn’t heating up, turning on or has another problem, we can help.

One-off repair

Book a one-off repair for your electric cooker. Repairs cost £125 for the first 45 minutes, then £45 for every 15 minutes after that.

  • All parts and labour included
  • A 12-month guarantee on the repair

Repair and Cover

£99 for your repair plus £6 a month for 12 months’ cover

Your first year of cover will cost £171 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs 2
0333 202 9659

Microwave

Starting from

+ £2 monthly payment

or get a one-off repair from £125

If your microwave isn’t turning on or the buttons aren’t working, we can pop round to fix it.

One-off repair

Book a one-off repair for your microwave. Repairs cost £125 for the first 45 minutes, then £45 for every 15 minutes after that.

  • All parts and labour included
  • A 12-month guarantee on the repair

Repair and Cover

£99 for your repair plus £2 a month for 12 months’ cover

Your first year of cover will cost £123 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs 2
0333 202 9659

Important documents

Before you submit your order, please ensure that you checked your details and have read the documents.

Full details of what is and isn't covered About our insurance services Kitchen Appliance Cover Insurance Product Information Terms and Conditions for your One-Off repair

Common problems

What if I have more than one appliance/electrical problem that needs fixing?

Just choose one of the appliances you're having problems with and we'll chat about your other appliances/electrical issues when we speak over the phone.

My electric hob always seems to stay at the same temperature

If the temperature of your electric hob stays the same even when you adjust the dials, it could be a problem with the internal thermostat. Our engineers will tell you if this part needs to be cleaned or replaced.

My electric hob doesn't heat up

The number one reason for an electric hob not to heat up is a lack of power. This could be something as simple as a timer being blown due to a power surge. If your cooker is getting power but not actually heating up, it could be something to do with the heating element. Get one of our expert engineers to take a look for you.

The flame on my gas hob doesn't ignite

This is a common problem and normally a sign that there's something disrupting the flow of gas to the hob. Give the hob a good clean and make sure the covers are on properly to see if that helps. If it doesn't, let us know and we'll send over an expert engineer to take a look and see if there's an issue with your gas supply.

Additional information

  1. Prices may vary depending on where you live.

  2. Your call out history is taken into account at renewal.

  3. Call centre times are, 8am to 8pm Mon-Fri & 8am to 6pm Sat/Sun. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.