Home repair services. Fridges and freezers

If your fridge or freezer is making weird noises or isn’t keeping your food at the right temperature, we can fix it.

What needs fixing?

Which refrigeration appliance do you need help with?

Freezer

Starting from

+ £3 monthly payment

or get a one-off repair for £165

If your freezer is filling with ice or isn’t cold enough, we can pop round and fix it.

One-off repair

Book a one-off repair for your freezer for £165.

  • No fix, no fee (if we can't fix it, you don't have to pay!)
  • All parts and labour included
  • A 12-month guarantee on the repair

Repair and Cover

£99 for your repair plus £3 a month for 12 months’ cover

Your first year of cover will cost £135 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs 2
0333 202 9659

Fridge

Starting from

+ £3 monthly payment

or get a one-off repair for £165

If your fridge is too warm, collecting water or making strange noises, we can help.

One-off repair

Book a one-off repair for your fridge for £165.

  • No fix, no fee (if we can't fix it, you don't have to pay!)
  • All parts and labour included
  • A 12-month guarantee on the repair

Repair and Cover

£99 for your repair plus £3 a month for 12 months’ cover

Your first year of cover will cost £135 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs 2
0333 202 9659

Fridge freezer

Starting from

+ £3 monthly payment

or get a one-off repair for £165

If your fridge freezer is not working as it should, book a repair and we’ll take a look.

One-off repair

Book a one-off repair for your fridge freezer for £165.

  • No fix, no fee (if we can't fix it, you don't have to pay!)
  • All parts and labour included
  • A 12-month guarantee on the repair

Repair and Cover

£99 for your repair plus £3 a month for 12 months’ cover

Your first year of cover will cost £135 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs 2
0333 202 9659

Important documents

Before you submit your order, please ensure that you checked your details and have read the documents.

Full details of what is and isn't covered About our insurance services Kitchen Appliance Cover Insurance Product Information Terms and Conditions for your One-Off repair

Common problems

What if I have more than one appliance/electrical problem that needs fixing?

Just choose one of the appliances you're having problems with and we'll chat about your other appliances/electrical issues when we speak over the phone.

My fridge doesn't get cold

If your fridge doesn't feel very cold, check the temperature dial to make sure it's at the right level. If the dial is ok, you might have an issue with your air damper, thermostat or there might be some damage to the rubber seal on your fridge door.

Additional information

  1. Prices may vary depending on where you live.

  2. Your call out history is taken into account at renewal.

  3. Call centre times are, 8am to 8pm Mon-Fri & 8am to 6pm Sat/Sun. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.