Need a fridge freezer repair?
Leaking freezer? Freezing fridge? Whatever the problem, one of our fridge freezer experts will come and put things right.
Leaking freezer? Freezing fridge? Whatever the problem, one of our fridge freezer experts will come and put things right.
What type of refrigeration appliance is it?
Choose your appliance type to learn more and book your repair.
Let's get your fridge freezer fixed
Choose a one-off repair – or add cover for any future repairs you'll need.
Not sure which option to choose?
Keep things simple with a one-off repair – or protect yourself against future breakdowns with Repair + Cover.
One-off repair
Fixed price quote from £125
Simple one-time payment, no hidden costs
What’s included?
- Expert engineer repair
- All parts and labour
- 12-month guarantee on repair
- Future repairs for any unrelated faults
Repair costs
Your engineer will give you a fixed-price quote based on how long the repair will take. If you decide not to go ahead with the repair, all you’ll pay is £125.
Repair + Cover
£99 upfront + from £3.33 a month
Monthly payments include your repair plus a year’s cover
What’s included?
- Expert engineer repair
- All parts and labour
- 12-month guarantee on repair
- 1 year cover for future appliance repairs
- No fix, no fee
- Accidental damage
- Any appliances not bought in the UK
- Any appliance that wasn't new when it was bought (except appliances that were in the property when you moved in)
- Wine coolers, cooker hoods and extractor fans
- Appliance(s) designed for commercial use
Repair + Cover costs
Choose the level of excess you want.
£99 upfront + from £1.66 a month
£60 excess for future repairs
£99 upfront + from £3.33 a month
£0 excess for future repairs
We also fix
If you ever need our help with other appliances around the home, just book a repair online.
Why choose British Gas?
If you ever need our help with other appliances around the home, just book a repair online.
Frequently Asked Questions
What if I have more than one appliance or problem that needs fixing?
If you have several repairs you’d like us to do, it would be best to call 0333 202 9659 rather than booking your repair online. We can discuss what needs to be done and try to get everything sorted in the same appointment.
My fridge doesn’t get cold.
If your fridge doesn't feel very cold, check the temperature dial to make sure it's at the right level. If the dial is ok, you might have an issue with your air damper, thermostat or there might be some damage to the rubber seal on your fridge door.
Additional information
Prices may vary depending on where you live and which appliance you need repaired.