Boilers and heating
Snuggle up on the sofa – we’ll help you stay warm this winter
What you can get
Cover
With HomeCare you can be sure your boiler is in good hands.
Repairs
Boiler on the blink? Our friendly engineers can fix it - and you don't need to be our customer already.
New boilers
Let us take the hassle out of choosing a new boiler - we'll help find the right one for you and your home.
Annual boiler service
Get your boiler checked to make sure it's safe and working hard for your home.
Home improvements
We've got lots of ways to improve and add to your heating.
Want to know more?
Or still not sure what you need? Take a peek at our handy home services guides for answers.
Frequently asked questions
Can I manage my account online?
Yes, with an online account you can arrange a service visit, find out what's happening with your appointment, submit a meter reading and book an engineer. We've even got a free smartphone app.
What does an annual service include?
This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and working correctly.
Can I speak to someone if I have a question about buying HomeCare?
You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.