Offer ends 29/10/24 50% off landlord cover for 6 months​

Protect your properties against boiler breakdowns, plumbing problems, electric issues and more. When you need us, we've got over 6,500 experts on the case. Terms and conditions apply. 1

Already a HomeCare customer? Book an engineer

HomeCare cover with a Gas Safety Certificate

Keep your tenants' home warm and working.

We can take care of your Gas Safety Certificate, boiler, central heating, plumbing, drains or home electrics. For 10 or more properties, please get in touch with our multi-premises team .

Essential New customer offer​

  • Gas Safety Certificate
  • Annual boiler service
  • Boiler and controls
  • Central heating

50% off for 6 months 

What’s included?

  • The Gas Safety Certificate for your boiler is included at no extra cost. We're happy to inspect other gas appliances for an additional charge.

  • Annual service of your boiler to make sure it's running safely and efficiently. Your annual boiler services may be more than 12 months apart.

  • Repairs to your gas central heating system, including boiler, controls, radiators and hot water cylinder

  • Accidental Damage

  • Up to £1,000 to gain access and make good for each repair

What’s not included?

  • Claims in the first 14 days

  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler

  • Showers or taps

  • Faults caused by someone else you used for repairs or design faults

Get Essential cover

Classic New customer offer​

  • Gas Safety Certificate
  • Annual boiler service
  • Boiler and controls
  • Central heating
  • Plumbing
  • Drains

50% off for 6 months 

What’s included?

  • The Gas Safety Certificate for your boiler is included at no extra cost. We're happy to inspect other gas appliances for an additional charge.

  • Annual service of your boiler to make sure it's running safely and efficiently. Your annual boiler services may be more than 12 months apart.

  • Repairs to your gas central heating system, including boiler, controls, radiators and hot water cylinder

  • Accidental Damage

  • Up to £1,000 to gain access and make good for each repair

  • Repairs to the plumbing system in your home and outbuildings and the water supply pipe within the boundary of your property

  • Unblocking and repairing your drains and waste pipes to restore flow

What’s not included?

  • Claims in the first 14 days

  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler

  • Showers and their parts, shower pumps, sanitary ware and sealant

  • Shared drains

  • Faults caused by someone else you used for repairs or design faults

Get Classic cover

Complete New customer offer​

  • Gas Safety Certificate
  • Annual boiler service
  • Boiler and controls
  • Central heating
  • Plumbing
  • Drains
  • Home electrics

50% off for 6 months 

What’s included?

  • The Gas Safety Certificate for your boiler is included at no extra cost. We're happy to inspect other gas appliances for an additional charge.

  • Annual service of your boiler to make sure it's running safely and efficiently. Your annual boiler services may be more than 12 months apart.

  • Repairs to your gas central heating system, including boiler, controls, radiators and hot water cylinder

  • Accidental Damage

  • Up to £1,000 to gain access and make good for each repair

  • Repairs to the plumbing system in your home and outbuildings and the water supply pipe within the boundary of your property

  • Unblocking and repairing your drains and waste pipes to restore flow

  • Repairs to the mains electrical system and wiring in your home and outbuildings

  • Repairs or replacement of your British Gas installed electric vehicle charger unit following breakdown, accidental damage, or damage caused by vandalism or theft, subject to terms and conditions

What’s not included?

  • Claims in the first 14 days

  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler

  • Showers and their parts, shower pumps, sanitary ware and sealant

  • Shared drains

  • Faults caused by someone else you used for repairs or design faults

  • Electrical appliances, cooker hoods or extractor fans over 15cm diameter

  • Electric vehicle chargers not installed by us

Get Complete cover

What our customers think of us on Trustpilot

British Gas came to my rescue fixing the boiler the next day. They really are my heroes.

 

Trustpilot 5 stars

Great service, faulty boiler reported and fixed the same day. Back up and running - happy family with heating and hot water back on!

 

Trustpilot 5 stars

Faulty boiler reported at noon, fixed by 3pm! And engineer travelled 30 miles to do so. Top work as usual.

 

Trustpilot 5 stars

Cover just your appliances

4 for 3 on Kitchen Appliance Cover Ends 29/10/24​

Based on £60 excess

From / month

Keep your everyday appliances protected, from washing machines and fridge freezer to ovens, dishwashers and more.​

4 for 3 on Kitchen Appliance Cover

It can be a pain any time of the year when your most-used kitchen appliances break down. So right now, you can cover 4 appliances for the price of 3. Better yet, add more appliances and enjoy 25% off each one. Then you can relax knowing all repairs are taken care of.

Offer terms and conditions

This offer is available to customers who do not currently have Kitchen Appliance Cover at their specified property. For new British Gas Services customers, the 4 for 3 discount will apply to the first year’s cost only. For existing British Gas Services customers, the 4 for 3 discount will apply to the remainder of your existing contract term and for the next 12 months if you choose to renew. Max 9 properties. Renewals will be charged in accordance with our standard pricing. We will contact you about any change to the price. Offer cannot be used in conjunction with any other offer. No claims within 14 days. Offer ends 29.10.2024.

What’s included?

  • All repairs to the kitchen appliance(s) shown on your statement
  • A contribution towards a replacement if we can’t repair it or we decide it will cost less to replace than to repair. We’ll source the replacement from our approved supplier and make the following contribution based on their current retail selling price:
    • 100% if your appliance is less than three years old
    • 30% if your appliance is three years old or more
    • You may be required to provide proof of purchase to help verify the appliance value
    • You may use our contribution towards an alternative model of your choice from our approved supplier - there is no cash alternative
  • Accidental damage

What’s not included?

  • Claims in the first 14 days
  • Anything that happens in the first 14 days of the product start date or the addition of a new appliance
  • Wine coolers, cooker hoods and other extractor fans
  • Disconnecting and disposing of your old appliance, or unpacking or installing new ones
  • Any appliance(s) that weren’t bought in the UK
  • Any appliances(s) that weren’t new when you bought them, unless they are appliance(s) that were in the property when you moved in
  • Appliance(s) designed for commercial use
Cover your kitchen appliances​

Gas Appliance Cover

Based on £60 excess

From / month

Gives you complete cover for your gas-fed appliances, like your gas heater or cooker.

What’s included?

  • All repairs to:
    • the gas appliance(s) shown on your statement; and
    • the room sealed flue up to one metre in length and the flue terminal
  • A replacement if we can’t repair it because it caught fire or exploded, providing you gave us access to carry out your annual service within every period of agreement
  • An annual service
  • A replacement of the room sealed flue up to one metre in length and the flue terminal if we can’t repair it
  • Accidental damage
  • Costs of up to £500 for alternative accommodation and travel if your home is unfit to live in as a result of your gas appliance catching fire or exploding

What’s not included?

  • Claims in the first 14 days
  • Repairing or replacing open flues and their terminals or any flue over one metre in length
  • Damage caused by limescale
  • Flueless fires
  • Artificial coals on gas fires
Get Gas Appliance Cover

Gas Safety Certificate

Starting from

Get peace of mind knowing your property and your tenants are safe. Call to book your annual check by one of our experts now. 2

Call us on 0333 202 9633

Electrical Installation Condition Report (EICR)

Starting from

Every landlord is legally required to get their electrics and wiring fully inspected every five years at least. Our expert electricians can help.

Read more about our EICR

Boiler installation

Models for every budget

Time for a new boiler? Get up to 3 years’ interest free credit – and relax with up to 12 years’ warranty too.

Choose your boiler

Important HomeCare documents

Terms & conditions About our insurance services

Frequently asked questions

What happens to my renewal price after the first year?

The price you’ll pay at renewal is likely to increase as your introductory price will have ended, but it will be tailored to your specific details. If you’re paying by direct debit, you will automatically renew, however you can still choose to change or cancel your contract, we'll contact you before your renewal date to remind you.

Can I control my account online?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

What does an annual service include?

This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and working correctly.

Your annual boiler services may be more than 12 months apart.

Can I speak to someone if I have a question about buying HomeCare?

You can call us on 0333 202 9668 Monday to Friday: 8am - 8pm, Saturday 8am - 2pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these. 2

Do you provide service plans for businesses?

Yes, if you are a business customer, please visit our business website for details.

Additional Information

  1. This offer is available to landlords who do not currently have HomeCare or any other British Gas cover or services product at their specified property and have not held a HomeCare product for that property in the previous 3 months. A maximum of 9 properties can be covered. The 50% discount will apply only for the first six months of your HomeCare contract. The remaining term of the contract will be charged at full price. Renewals will be charged in accordance with our standard pricing. We will contact you about any change to the price. Offer ends: 29/10/2024. Offer cannot be used in conjunction with any other offers that may be available on your chosen HomeCare product.