Landlord boiler and heating cover
If you need experts to fix a broken boiler, electrical issues or plumbing problems – we're here for you. All our landlord cover comes with a Gas Safety Certificate.
HomeCare cover with a Gas Safety Certificate
Keep your tenants' home warm and working.
We take care of your Gas Safety Certificate, boiler, central heating, plumbing, drains or home electrics. Geographic restrictions apply and no claims in the first 14 days.
10 or more properties?
Please get in touch with our multi-premises team.
No heating or hot water?
As a HomeCare customer, book before 11am and you’ll get an engineer the same day. Based on 2024 performance data, 80% of customers contacting by 11am received the same day service.
10 or more properties?
Please get in touch with our multi-premises team.
What our customers think of us on 
British Gas came to my rescue fixing the boiler the next day. They really are my heroes.
Great service, faulty boiler reported and fixed the same day. Back up and running - happy family with heating and hot water back on!
Faulty boiler reported at noon, fixed by 3pm! And engineer travelled 30 miles to do so. Top work as usual.
Cover just your appliances
Kitchen Appliance Cover
Based on £60 excess
From
Keep your kitchen running smoothly by protecting the appliances you use most.
What’s included?
- All repairs to the kitchen appliance(s) shown on your statement
- A contribution towards a replacement if we can’t repair it or we decide it will cost less to replace than to repair. We’ll source the replacement from our approved supplier and make the following contribution based on their current retail selling price:
- 100% if your appliance is less than three years old
- 30% if your appliance is three years old or more
- You may be required to provide proof of purchase to help verify the appliance value
- You may use our contribution towards an alternative model of your choice from our approved supplier - there is no cash alternative
- Accidental damage
What’s not included?
- Claims in the first 14 days
- Anything that happens in the first 14 days of the product start date or the addition of a new appliance
- Wine coolers, cooker hoods and other extractor fans
- Disconnecting and disposing of your old appliance, or unpacking or installing new ones
- Any appliance(s) that weren’t bought in the UK
- Any appliances(s) that weren’t new when you bought them, unless they are appliance(s) that were in the property when you moved in
- Appliance(s) designed for commercial use
Appliances we cover
- Gas Cooking: Gas Cooker, Gas Hob, Gas Oven, Gas Range Cooker
- Electric Cooking: Ceramic/Halogen Hob, Dual Fuel Cooker, Duel Fuel Range Cooker, Electric Cooker, Electric Hob, Electric Oven, Electric Range Cooker, Microwave, Microwave Oven
- Washing Appliances: Dishwasher, Tumble Dryer, Washer Dryer, Washing Machine
- Refrigeration: American Fridge Freezer, Freezer, Fridge, Fridge Freezer
Gas Appliance Cover
Based on £60 excess
From
Gives you complete cover for your gas-fed appliances, like your gas heater or cooker.
What’s included?
- All repairs to:
- the gas appliance(s) shown on your statement; and
- the room sealed flue up to one metre in length and the flue terminal
- A replacement if we can’t repair it because it caught fire or exploded, providing you gave us access to carry out your annual service within every period of agreement
- An annual service
- A replacement of the room sealed flue up to one metre in length and the flue terminal if we can’t repair it
- Accidental damage
- Costs of up to £500 for alternative accommodation and travel if your home is unfit to live in as a result of your gas appliance catching fire or exploding
What’s not included?
- Claims in the first 14 days
- Repairing or replacing open flues and their terminals or any flue over one metre in length
- Damage caused by limescale
- Flueless fires
- Artificial coals on gas fires
Appliances we cover
- Gas Cooking: Gas Cooker, Gas Hob, Gas Oven, Grill
- Gas Heating: Back Boiler Circulator, Fire, Multipoint Water Heater, Single Point Water Heater, Wall Heater
Gas Safety Certificate
Starting from
Get peace of mind knowing your property and your tenants are safe. Call to book your annual check by one of our experts now.
Electrical Installation Condition Report (EICR)
Starting from
Every landlord is legally required to get their electrics and wiring fully inspected every five years at least. Our expert electricians can help.
Boiler installation
Models for every budget
Time for a new boiler? A range of loan options, including up to 3 years interest free 0% APR1, are all available at £0 deposit – subject to status – and relax with our 5-year British Gas warranty - with all parts and labour included2.
Important HomeCare documents
Frequently asked questions
What happens to my renewal price after the first year?
The price you’ll pay at renewal is likely to increase as your introductory price will have ended, but it will be tailored to your specific details. If you’re paying by direct debit, you will automatically renew, however you can still choose to change or cancel your contract, we'll contact you before your renewal date to remind you.
Can I control my account online?
Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.
What does an annual service include?
This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and working correctly.
Your annual boiler services may be more than 12 months apart.
Can I speak to someone if I have a question about buying HomeCare?
You can call us on 0333 202 9668 Monday to Friday: 8am - 8pm, Saturday 8am - 2pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.
Do you provide service plans for businesses?
Yes, if you are a business customer, please visit our business website for details.
Additional information
British Gas acts as a credit broker, not the lender and offers products from a panel of lenders. Payment options are subject to change without notice. British Gas is a trading name of British Gas New Heating Limited (No. 06723244), an appointed representative of British Gas Services Limited (No. 03141243) which is authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 490568). Both companies registered in England and Wales. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. Availability of credit depends on status and credit checks. Terms and Exclusions apply.
All boilers installed by British Gas require an annual service to stay under warranty.