Landlord Essentials

Why landlords choose British Gas

  • We'll speak to your tenant.
  • We're always ready to take your call.[2]
  • We have engineers local to you.

This includes:

Gas safety certificate

Landlord Gas Safety Check and Certificate


Why do I need a Gas Safety Check and Certificate?

It will make sure your gas appliance is working correctly, efficiently and safely. If you’re a landlord this is a legal requirement.

How can I book my Gas Safety Check?

Once you’ve completed your order online we’ll have your account set up within 48 hours and send your documents through the post. You’ll then be able to book your gas safety check online. If you need your Gas Safety Certificate urgently then please give us a call on 0800 107 7798[2] to set up your account and book your appointment.



Call us now

0800 009 4633 [2]

Calls are free from mobiles and landlines. We record calls to help improve our service to you.

A product that provides you with our expert safety advice and Landlord Gas Safety Check and Certificate so you can rent out your property. Our Gas Safe Registered engineer will inspect your gas meter, pipework and appliance to help ensure remain compliant with current legislation, plus you benefit from online access to your Gas Safety Certificate and receive annual reminders.

What's included  

  • An inspection of your gas meter, pipework and any appliances you have selected.
  • A Gas Safety Certificate showing the outcome of the inspection and areminder when it’s due for renewal.

Things we don't include

  • Any repairs or replacements.
  • An annual service.
  • The cost of re-inspecting any of the failures detailed on your Gas Safety Certificate. 


Why landlords choose British Gas

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We'll speak to your tenants

If your tenants need something fixed or inspected, they can arrange a visit directly with us.

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We'll aim to get there the same day

Last winter we got to 9 out of 10 boiler breakdowns the same day, when HomeCare customers without heating or hot water called us before noon.

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We're always on call

If you have a problem, you can speak with someone any time, day or night.[2]

British Gas Services Limited is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales (Registered No. 03141243) Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit). Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms and conditions apply.

[2] Our sales team's phone lines are open weekdays 8am-8pm and Saturdays 8am-6pm. We operate an out of hours answer phone service for breakdowns and enquiries 24 hours a day, 7 days a week. Calls may be monitored, recorded and used for training purposes.

HomeCare reviews verified by reevooReevoo

17,499 reviews

Reviews from:Sort by:
(8.6 out of 10)
Ease of booking
Engineer satisfaction
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Overall rating
Scores 8.6 out of 10 based on 17499 reviews
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(9 out of 10)


Barnet Homeowner
We were approached by the company to have our service done while the engineer was in the area so it all went smoothly. He turned up on time and was polite and seemed to do an efficient job. We like the certainty we have by having an annual maintenance policy. Up to now any fixes needed have been covered with no problem. As our system is nearly on its last legs we may not be able to continue with the service but we'll cross that bridge when we come to it.
Published on: 29 May 2017
(7 out of 10)


Dundee Homeowner
Engineer was very good but the homecare monthly charge is far too expensive. I have never managed to get a proper explanation as to why we pay as much as we do and your call centre staff cannot give an explanation that makes sense. The problem seems to have stemmed from the initial installation which you did so badly that during the first year while under guarantee we had a few call outs because of pipe joints leaking either because they had not been fitted properly or your fittings are the cheapest you can find and therefore poor quality. I believe we should have a better discount than we do at present. I would recommend your homecare service to a friend if it was more reasonably priced.
Published on: 27 May 2017
(7 out of 10)


Cranbrook Homeowner
Every was ok other I kept receiving emails from BG to say I needed to book the appointment after I had done so. Your systems need to talk to each other.
1 of 1 people found this review helpful
Published on: 26 May 2017