Landlord Essentials

Why landlords choose British Gas

  • We're always ready to take your call.
  • We'll speak to your tenants.
  • We'll aim to get there the same day when called before noon.

This includes:

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Boiler & controls

Heating icon

Central heating

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Annual service visit

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Plumbing

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Drains

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Electrical cover

Gas Safety Certificate

Gas Safety Certificate

Starting from

£19.52 per month[1]

£60 excess

Call us now

0800 009 4633 [2]

Calls are free from mobiles and landlines. We record calls to help improve our service to you.

We’ll look after your boiler, controls, central heating system , plumbing, drains and home electrics with HomeCare Four with a Gas Safety Certificate. We will carry out a gas safety check at the same time as your annual boiler service, providing you with a Gas Safety Certificate, helping you to meet your obligations as a landlord. If you have any other gas appliances at the property, you can get these checked and added to the certificate for a small additional fee.

HomeCare Four

What's included in your cover

  • Repairs to your gas central heating system, including boiler, controls, radiators and hot water cylinder. 
  • Repairs to the plumbing system in your home and outbuildings and the water supply pipe within the boundary of your property.
  • Unblocking and repairing your drains and waste pipes to restore flow.
  • Repairs to the mains electrical system and wiring in your home and outbuildings.
  • Annual service of your boiler to make sure it's running safely and efficiently.
  • Up to £1,000 to gain access and make good for each repair.
  • Accidental Damage.   

Things we don't cover

  • Showers and their parts, shower pumps, sanitary ware and sealant. 
  • Shared drains.
  • Faults caused by someone else you used for repairs or design faults. 
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler.
  • Electrical appliances, cooker hoods or extractor fans over 15cm diameter.  

Gas Safety Certificate

What's included in your cover

  • An inspection of your gas meter and pipework, carried out at the same time as your annual service.
  • A safety inspection of any additional gas appliances you have selected (charged per appliance).
  • A Gas Safety Certificate showing the outcome of the inspection and a reminder when it’s due for renewal.

Things we don't cover

  • Any repairs or replacements.
  • The cost of re-inspecting any of the failures detailed on your Gas Safety Certificate.  

Starting from

£19.52 per month[1]

£60 excess

Why landlords choose British Gas

Questions icon
We'll speak to your tenants

If your tenants need something fixed or inspected, they can arrange a visit directly with us.

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We'll aim to get there the same day

Last winter we got to 9 out of 10 boiler breakdowns the same day, when HomeCare customers without heating or hot water called us before noon.

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We're always on call

If you have a problem, you can speak with someone any time, day or night.[2]

British Gas is a trading name of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales (Registered No. 03141243). Registered office: Millstream, Maidenhead Road, Berkshire SL4 5GD.

[1] Offer is available to new customers who buy HomeCare Two - Four products online between 23rd May and 12th June 2017. The cost of 11 months HomeCare cover will be spread over 12 monthly payments. Existing residential customers and domestic Landlords who wish to upgrade from HomeCare Two or Three can get a discount off the additional features they are adding to their product holding for the remainder of their contract year. Offer not available with any other offer or promotion.

[2] Our sales team's phone lines are open weekdays 8am-8pm and Saturdays 8am-6pm. We operate an out of hours service for breakdowns and enquiries 24 hours a day, 7 days a week. Calls may be monitored, recorded and used for training purposes.

HomeCare reviews verified by reevooReevoo

17,465 reviews

Reviews from:Sort by:
(8.6 out of 10)
Ease of booking
8.8
Engineer satisfaction
9.1
Value for money
7.9
Overall rating
8.6
Scores 8.6 out of 10 based on 17465 reviews
Show more score details
(3 out of 10)

Rachel

telford Homeowner
I reported low pressure and leaking boiler. First engineer spent 2 hrs and at end said I no longer had hot water and when could he come back? I stayed up after a 12 hr night shift to wait for the fix. He made me feel stupid because i wasnt sure where my stop tap was, then changed a part, told me I needed a flush and filter costing £800 and left. Apparently all fixed. When I got up several hrs later I found the boiler had exactly the same 2 problems I had reported on day one. I called for a different engineer who came when needed but obviously I had to wait in again. He sorted problem out, was very good and said he didn't think flush was needed just filter possibly, costing £250 and was very helpful.
Published on: 19 May 2017
(7 out of 10)

David

Homeowner
workmanship was very good.
booking the service was hindered due to telephone delays.
Published on: 19 May 2017