Landlord Essentials

Why landlords choose British Gas

  • We're always ready to take your call.
  • We'll speak to your tenants.
  • We'll aim to get there the same day when called before noon.

This includes:

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Boiler & controls

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Central heating

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Annual service visit

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Pipe icon


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Electrical cover

Gas Safety Certificate

Landlord Gas Safety Certificate

Starting from

£19.70 per month[1]

£60 excess

Call us now

0800 009 4633 [2]

Calls are free from mobiles and landlines. We record calls to help improve our service to you.

We’ll look after your boiler, controls, central heating system , plumbing, drains and home electrics with HomeCare Four with a Gas Safety Certificate. We will carry out a gas safety check at the same time as your annual boiler service, providing you with a Gas Safety Certificate, helping you to meet your obligations as a landlord. If you have any other gas appliances at the property, you can get these checked and added to the certificate for a small additional fee.

HomeCare Four

What's included in your cover

  • Repairs to your gas central heating system, including boiler, controls, radiators and hot water cylinder. 
  • Repairs to leaking hot and cold water pipes in your home and the water supply pipe within the boundary of your property.
  • Unblocking and repairing your drains and waste pipes to restore flow.
  • Repairs to your electrical wiring and fixtures in your home and outbuildings.
  • Annual service of your boiler to make sure it's running safely and efficiently.
  • Up to £1,000 to gain access and make good for each repair.
  • Accidental Damage.   

Things we don't cover

  • Showers and their parts, sanitary ware and sealant. 
  • Shared drains.
  • Faults caused by someone else you used for repairs or design faults. 
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler.
  • Electrical appliances, cooker hoods or extractor fans over 15cm diameter.  

Gas Safety Certificate

What's included in your cover

  • An inspection of your gas meter and pipework, carried out at the same time as your annual service.
  • A safety inspection of any additional gas appliances you have selected (charged per appliance).
  • A Gas Safety Certificate showing the outcome of the inspection and a reminder when it’s due for renewal.

Things we don't cover

  • Any repairs or replacements.
  • The cost of re-inspecting any of the failures detailed on your Gas Safety Certificate.  

Starting from

£19.70 per month[1]

£60 excess

Why landlords choose British Gas

Questions icon
We'll speak to your tenants

If your tenants need something fixed or inspected, they can arrange a visit directly with us.

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We'll aim to get there the same day

Last winter we got to 9 out of 10 boiler breakdowns the same day, when HomeCare customers without heating or hot water called us before noon.

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We're always on call

If you have a problem, you can speak with someone any time, day or night.[2]

British Gas is a trading name of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales (Registered No. 03141243). Registered office: Millstream, Maidenhead Road, Berkshire SL4 5GD.

[1] Offer is available to new customers who buy HomeCare Two - Four products online between 20th September and 31st October 2016. The cost of 11 months HomeCare cover will be spread over 12 monthly payments. Existing residential customers and domestic Landlords who wish to upgrade can get a discount off the additional features they are adding to their product holding for the remainder of their contract year.

[2] Our sales team's phone lines are open weekdays 8am-8pm and Saturdays 8am-6pm. We operate an out of hours service for breakdowns and enquiries 24 hours a day, 7 days a week. Calls may be monitored, recorded and used for training purposes.

HomeCare reviews verified by reevooReevoo

16,341 reviews

Reviews from: Sort by:
(8.6 out of 10)
Ease of booking
Engineer satisfaction
Value for money
Overall rating
Scores 8.6 out of 10 based on 16341 reviews
Show more score details
(9 out of 10)


Ilfracombe Homeowner
Apart from being inconvenienced by the cancellation of our original engineer appointment the engineer who eventually attended was excellent. He carried out a thorough check of our gas appliances (after potential carbon-monoxide scare), was extremely polite and accommodating and ultimately also provided our routine boiler service which would have been carried out on a separate occasion a few days later. Top man, top marks - top service.
2 of 5 people found this review helpful
Published on: 25 July 2016
(10 out of 10)


Coulsdon surrey Homeowner
I'm were satisfied from British gas
3 of 4 people found this review helpful
Published on: 24 July 2016
(9 out of 10)


Ipswich Homeowner
Was a bit difficult to get an appointment, tried to do it online for 2 months but no appointments showing. Once I phoned the call center I got an appointment with a month or so wait.

Engineer was prompt, and very thorough, showed us what was good and bad with our system, very knowledgeable and very helpful.
2 of 3 people found this review helpful
Published on: 22 July 2016
(10 out of 10)


Chinnor, Oxon Homeowner
Engineer arrived on time and was most thorough.
3 of 3 people found this review helpful
Published on: 20 July 2016
(10 out of 10)


bury lancs Homeowner
the engineer was exceptionally friendly and helpful. He answered the questions I had in a way I could understand easily and he left everything clean and tidy .
2 of 3 people found this review helpful
Published on: 18 July 2016
(8 out of 10)


Plymouth Homeowner
The engineer was first class, arrived on time and was very professional in all respects.

The booking service was much less efficient. Appointment had to be made too far in advance for annual boiler etc service. Letter to confirm the appointment arrived 4 days AFTER the engineer's visit.
2 of 2 people found this review helpful
Published on: 18 July 2016