Landlord Essentials

Why landlords choose British Gas

  • We're always ready to take your call.
  • We'll speak to your tenants.
  • We'll aim to get there the same day when called before noon.

This includes:

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Boiler & controls

Heating icon

Central heating

Service visit icon

Annual service visit

Pipe icon

Plumbing

Pipe icon

Drains

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Electrical cover

Gas Safety Certificate

Gas Safety Certificate

Starting from

£22.50 per month[1]

£60 excess

Call us now

0333 202 9633 [2]

We may record calls to help improve our service to you. Calls to 0800 numbers are free. Call charges to 03 numbers will cost no more than 01 or 02 numbers, please check with your phone provider.

We’ll look after your boiler, controls, central heating system , plumbing, drains and home electrics with HomeCare Four with a Gas Safety Certificate. We will carry out a gas safety check at the same time as your annual boiler service, providing you with a Gas Safety Certificate, helping you to meet your obligations as a landlord. If you have any other gas appliances at the property, you can get these checked and added to the certificate for a small additional fee.

HomeCare Four

What's included in your cover

  • Repairs to your gas central heating system, including boiler, controls, radiators and hot water cylinder. 
  • Repairs to the plumbing system in your home and outbuildings and the water supply pipe within the boundary of your property.
  • Unblocking and repairing your drains and waste pipes to restore flow.
  • Repairs to the mains electrical system and wiring in your home and outbuildings.
  • Annual service of your boiler to make sure it's running safely and efficiently.
  • Up to £1,000 to gain access and make good for each repair.
  • Accidental Damage.   

Things we don't cover

  • Showers and their parts, shower pumps, sanitary ware and sealant. 
  • Shared drains.
  • Faults caused by someone else you used for repairs or design faults. 
  • Removing sludge or scale or repairing the damage it causes if we tell you it might be a problem for your system or boiler.
  • Electrical appliances, cooker hoods or extractor fans over 15cm diameter.  

Gas Safety Certificate

What's included

  • An inspection of your gas meter and pipework, carried out at the same time as your annual service.
  • A safety inspection of any additional gas appliances you have selected (charged per appliance).
  • A Gas Safety Certificate showing the outcome of the inspection and a reminder when it’s due for renewal.

Things we don't include

  • Any repairs or replacements.
  • The cost of re-inspecting any of the failures detailed on your Gas Safety Certificate.  

Starting from

£22.50 per month[1]

£60 excess

Why landlords choose British Gas

Questions icon
We'll speak to your tenants

If your tenants need something fixed or inspected, they can arrange a visit directly with us.

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We'll aim to get there the same day
Phone icon
We're always on call

If you have a problem, you can speak with someone any time, day or night.[2]

British Gas is a trading name of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales (Registered No. 03141243). Registered office: Millstream, Maidenhead Road, Berkshire SL4 5GD.

[1] Offer of a prepaid card is available to new customers who buy HomeCare Two - Four online between 8th December 2017 and 28th February 2018. Offer is for a prepaid card worth £25 for HomeCare Two, £40 for HomeCare Three, £100 for HomeCare Four. Existing HomeCare Two and Three customers who upgrade in this time are also entitled to a prepaid card, the amount will be confirmed at upgrade. Excludes HomeCare One. Offer is not available with any other offer or promotion and can be withdrawn at any time.

You must keep this product for at least 90 days in order to qualify for the offer. If you downgrade your cover you will only qualify for a prepaid card value equivalent to the offer level for the HomeCare product you hold at 90 days.

You can submit your prepaid card claim 90 days from the date your policy starts by visiting prepaidcard.britishgas-offers.co.uk.You will then have a further 90 days to claim. Full instructions on how to claim your prepaid card will be emailed within 28 days of policy sign-up; we will not send any other reminder.

Your prepaid card can be used in most places that accepts Mastercard® but cannot be used to get cashback or at cash machines, or at customer activated machines like pay@pump, car park and train ticket machines, see full card terms for more info. The Card will be valid until the expiry date printed on the Card (12 months from the date of issue). Once expired, you will no longer be entitled to the funds on the card.

Your prepaid card will be issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Incorporated. Blackhawk Network (UK) Ltd’s company registration number is 05802971 and its registered office is at 40 Bernard Street, London, WC1N 1LE.

[2] Our sales team's phone lines are open weekdays 8am-8pm and Saturdays 8am-6pm. We operate an out of hours service for breakdowns and enquiries 24 hours a day, 7 days a week. Calls may be monitored, recorded and used for training purposes.

HomeCare reviews verified by reevooReevoo

17,802 reviews

Reviews from:Sort by:
(8.6 out of 10)
Ease of booking
8.8
Engineer satisfaction
9.1
Value for money
7.9
Overall rating
8.6
Scores 8.6 out of 10 based on 17802 reviews
Show more score details
(9 out of 10)

Matthew

you need to offer evening and/or weekend appts
21 of 28 people found this review helpful
Published on: 17 July 2017
(7 out of 10)

Suneel

NG12 Landlord
I am generally happy with the service the provide, but their charges every year keep going up at ridiculous rate.
26 of 30 people found this review helpful
Published on: 12 July 2017
(10 out of 10)

Allan

Erskine Homeowner
excellent service provided company and engineers always friendly and efficient.
Have enrolled Daughter , Son & Brother in their respective homes
13 of 18 people found this review helpful
Published on: 11 July 2017
(10 out of 10)

Zena

Faversham Homeowner
Always on time and quick, polite service.
14 of 17 people found this review helpful
Published on: 07 July 2017
(1 out of 10)

Dudley

Landlord
get rid of your automated system or at least have an option for old age pensioners to talk to someone. I wanted you to sendme a bill but your auto system took over
15 of 17 people found this review helpful
Published on: 07 July 2017