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British Gas partners with Abingdon and Witney College to recruit ten new customer service apprentices in Oxford

British Gas, the country’s largest energy supplier, is creating further apprenticeships at the British Gas Business offices in Oxford, through a new partnership with Abingdon and Witney College.

The new recruits will be the third group of apprentices to join the company at its Oxford office, which serves around 27,000 business customers across the country.

British Gas is working with the local college to help recruit and train ten apprentices to enrol onto its Customer Service apprenticeship programme this September.

On completing the 12 month training programme, the apprentices will gain a level 3 qualification in Customer Service and could gain full-time employment with British Gas. They will also complete the prestigious gold Duke of Edinburgh Award during the training.

Since the scheme launched in September 2012, a total of 15 apprentices are now in full-time roles with a further seven apprentices set to qualify this September.

Ryan Collins, 16 from Bicester, Oxford, is one of the apprentices who will qualify in September. Ryan left Cooper School last year after gaining 12 GCSEs.

Ryan was encouraged by his family to apply for the apprenticeship. He said: “I was going to go to college to study business but the course would only have meant being in college three days a week. With the apprenticeship, it meant I’d gain a qualification and be working full-time.

“The apprenticeship is such a great opportunity for someone of my age. I’ve come into a large company, got to learn about different parts of the business and I’ve met so many new people. I’m looking forward to becoming an account manager in September when I qualify and plan to work hard to get to a team manager.”

Andrew Smith MP for Oxford East met with the apprentices during a visit to the British Gas office earlier this year. He said: “I very much welcome the announcement of these additional local apprenticeships. Having previously met British Gas apprentices on site earlier this year, I know just what a good opportunity this is for local young people.”

Stephen Beynon, Managing Director for British Gas Business, said: “British Gas has a long history of offering quality apprenticeships. From engineering through to customer care, we have around 1,200 people currently enrolled on different programmes across the country.

“We launched the apprenticeship programme two years ago to help bring new talent in to our company to ensure we offer quality customer service to the businesses we work with.

“Partnering with Abingdon and Witney College, helps us recruit from our local community. The college has excellent links with local schools and we hope that they can use their experience to show people that apprenticeships provide viable career paths.

Jacqui Canton, the college’s Assistant Principal for Employer Engagement and Marketing, said: “We are proud to be working with British Gas to give their customer care apprentices the skills and qualifications which are needed for this crucial role in the business.

“This is a great opportunity if you have drive and determination and a passion for customer care. As well as on the job training at British Gas, successful candidates will achieve a level 3 qualification, complete the prestigious gold Duke of Edinburgh Award and have the opportunity to graduate to a career as a Customer Relationship Manager.”

Applications for the posts should be made direct, via the British Gas Jobs website here
. For general information on job opportunities, follow @BritishGasJobs on Twitter.


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