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British Gas Engineers undergo ‘extreme weather training’ amid warnings of harshest winter for five years

  • Britain is bracing itself for what could be the coldest winter since 2010
  • We put our engineers to the test in a pioneering weather simulation facility
  • They completed plumbing and boiler installation tasks in blizzard conditions and sub zero temperatures

As Britain is bracing itself for what could be the coldest winter since 2010 thanks to the La Nina polar vortex, the nation’s largest team of gas engineers – the ultimate defence against broken boilers – is being put through unique ‘extreme weather training’ in preparation.

British Gas, whose 8,000 engineers fixed more than 1.3 million boilers and drove more than 87 million miles across the country last winter, has created a pioneering weather testing facility which has been likened to an ‘SAS course for engineers’.

At the weather testing facility in Nuneaton, engineers complete plumbing and boiler installation tasks in blizzard conditions and sub-zero temperatures, which are captured in a series of videos.

In each video we see an engineer in an extreme weather chamber performing vital servicing and repair tasks in conditions which simulate the most demanding weather environments.

On the other side of the glass they are being observed as they battle against the elements to repair a boiler, or swap a gas meter out. Despite the extreme conditions they complete the challenge successfully.

Watch here:

Matthew Bateman, Managing Director of Field Operations at British Gas, said:  “Whatever the weather, British Gas engineers will go the extra mile to keep our customers’ homes warm, safe and working.”

British Gas engineers were challenged with completing three typical problems and challenges in extreme weather conditions – a boiler breakdown in sub-zero temperatures, an electric smart meter swap out in extreme winds, and a gas smart meter installation in blizzard conditions.  

Notes to editors

About British Gas:

  • British Gas’ 8,000 engineers serve more than four million homes and around 30,000 businesses across the country, helping to provide support when things go wrong such as broken boilers, faulty electrics or leaking pipes.
  • British Gas’ HomeCare products offer residential customers different types of protection for boilers, heating, electrics and plumbing.
  • British Gas Careplan offers business customers a range of options to help keep gas equipment and appliances safe, working and efficient.


For more information contact:

Bieneosa Ebite
Senior PR Manager
British Gas
01784 84 3000

British Gas is Britain’s leading energy supplier, and serves around 11 million homes in Britain – nearly half the country’s homes – as well as providing energy to around half a million British businesses. British Gas provides value for money, dedicated customer service, innovative energy solutions and the highest quality Homes Services expertise in the country. Find out more at

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