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British Gas simplifies tariffs by streamlining standing charges

British Gas today announces plans to simplify tariffs by streamlining its standing charges. British Gas will be aligning its standing charge across payment types and products in order to help consumers better understand and more easily compare tariffs.

Following a review, British Gas will move to offering customers a single standing charge per fuel. This will apply to all new products launched from today. By the end of August, British Gas will have completed the rationalisation for all but one of its current products* and will have one standing charge by the end of 2013.

This change reflects British Gas’s ongoing work to make tariffs and bills easier for consumers to understand and improve transparency in the energy market. It also forms part of the changes British Gas is making in line with Ofgem’s Retail Market Review.

Ian Peters, Managing Director of Residential Energy at British Gas said:

“The changes to our standing charges are part of continued improvements to the way we sell energy to our customers. At British Gas, we are determined that the way customers buy energy should be simple, transparent and fair. We’ve simplified tariffs, made comparison of prices easier to understand and led the way in clearer bills for customers.

“British Gas customers can also be confident they are on the right deal as British Gas is the only supplier to contact customers every six months with a personalised ‘Tariff Check’ helping them save money and move to a different tariff if it’s cheaper for them.

“We are continually working to improve simplicity and clarity in the energy market and Ofgem’s Retail Market Review should establish a common standard across all suppliers and help improve trust in the sector.”


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