Your account

Everything at your fingertips - from booking an engineer to exciting rewards and more.

Already have an account? Log in

Benefits of having an online account

Manage your energy

  • View & pay bills in one place
  • Manage your Direct Debits
  • Submit meter readings

Book an engineer

  • Book breakdown appointments
  • Schedule an Annual Service Visit
  • Track the status of your appointments

Refer a friend for energy

  • Refer a friend to British Gas and share £150 if they switch their gas and electricity to us
  • Refer as many friends as you like
Register for an account

Don't have an online account?

Here's some things you can do without one.

Keep on top of your energy account

Top up as a guest
Top up a smart meter in four quick steps.

Submit a regular meter reading
You can submit a reading anonymously.

Send an opening meter reading
If you've recently joined British Gas.

Arrange a visit from an engineer

Boiler and heating repair
Not a customer and need an engineer?

Book an annual service
If you've received a booking code.

Life events

Moving to a property supplied by us
Received a bill in the name of the occupier?

Notify us as a third party
Let us know that someone has moved.

Arranging someone's account after they've passed away.