My account

Your online account gives you control of your energy & services, plus access to Rewards 

Benefits of having an online account

Join Rewards

  • Access exciting offers and giveaways
  • Get exclusive member benefits
  • Keep track of your rewards

Submit meter readings

  • Improve the accuracy of your bills
  • Say goodbye to estimated bills
  • Book your free smart meter installation

View your energy bills

  • View & pay bills in one place
  • Manage your Direct Debits
  • Check you're on the best deal

Book an engineer

  • Book breakdown appointments
  • Schedule an Annual Service Visit
  • Track the status of your appointments

Monitor your usage

  • See how much energy you've used
  • Compare with other customers
  • Learn energy saving tips

Moving home

  • Use our online service to get going
  • Transfer products to your new home
  • Move out of an existing property

Claiming your rewards in 4 simple steps

To say thank you for being a British Gas customer, we’re giving you exciting offers and giveaways from us and other brands you love.

Step 1

Log in or register

Step 2

Join Rewards

Step 3

Choose an offer

Step 4

Claim and enjoy!

Don't want an online account?

Here's some things you can do without one.

Submit a meter

You can submit anonymously whenever your meter read is due.

Send an opening meter reading

If you've recently joined British Gas we require your opening reading.

Boiler repairs & maintenance

Choose a one-off repair no matter how big or small the job is.