Know someone in need of a new boiler? Refer them for a £50 reward!

Once your friend or family member's had their A-rated boiler installed by us, it’s time for the rewards to kick in. You’ll both get a £50 Amazon or Hive voucher. Ready, steady, share!

Refer my friends

Show your friends you care

By helping your friend or loved one get an energy-efficient boiler, they could save more on their heating bills. And then the rewards continue as you’ll both get a £50 Amazon or Hive voucher!

It’s easy to get started. You’ve got a unique referral link waiting for you – just share that with your friends.

Start sharing

3 steps to rewards

1. Spread the word

To qualify, you’ll need to have already had a boiler installed by British Gas. Then simply get your referral link and tell your friends and family.

2. Your friend gets their new boiler installed

After using your referral code and getting their new boiler installed, your friend joins the British Gas family.

3. Then you both get rewarded

Both you and your friend will then get a £50 Amazon or Hive voucher. Remember, you can refer as many friends as you like, so start sharing!

Not had a boiler installed by us?

If not, then unfortunately you can’t take part in our refer a friend programme. 

However, if you are looking for a new boiler then you’re in luck. You can get an energy-efficient boiler with up to 3 years’ interest-free1 credit and up to 12 years’ warranty. And of course, you’ll be able to refer your friends too!

Find your new boiler

Terms & conditions

New boiler refer a friend terms and conditions

Frequently Asked Questions

Who can refer a friend?

Any existing British Gas customer who has had a boiler installed in the last 7 years, with their customer reference number.

How do I refer a friend?

It’s simple. You just need an online account (you can set up one here if you haven’t got one already). After we’ve verified your details, you’ll get a unique referral link which you can send to as many friends as you like.

How do I find my customer reference number?

You’ll find it on correspondence you get from us about your boiler installation. Just take a look at any letters or emails. If you still can’t find it, just give us a call on 0333 202 9560 and our friendly advisers will be able to help.

Opening hours: Monday - Friday: 09:00 - 18:00, Saturday: 09:00 - 17:00.

What do I do if I’ve been referred by a friend?

To be eligible for the referral bonus, you’ll need to follow the unique link that your friend sent you. From there, you can begin your new boiler journey – simply fill in your details, choose your perfect boiler and select an installation date.  


It’s important that you follow the links above to book your installation, so that we know you’ve been referred. Otherwise, you won’t be eligible for the referral gift card. Once you’ve completed your purchase, you won’t need to do anything else. We’ll verify your details and send you your Amazon.co.uk or Hive gift voucher via email – this can take up to 90 days.

What reward will we get?

Once you’ve completed your purchase, we’ll get in touch and you can select either a £50 Amazon.co.uk gift voucher or a £50 Hive gift voucher2. See terms and conditions (PDF, 52KB) for more details.

When will we get our gift cards?

We’ll process your vouchers after you book your boiler installation using the referrer links, paid your initial deposit and met all relevant terms. This can take a little time to set up. We’ll send you and your friend your gift voucher within three months.

Remember, if you make a qualifying purchase but you cancel your agreement within 90 days, you and your friend will no longer be eligible for the gift vouchers.

Can I be referred if I’ve already had a boiler installed?

If it’s been installed by us in the last seven years and you’ve got your customer reference number – then yes. But if it’s been over seven years, unfortunately not.

If I’m referring a friend, how many people can I invite?

As many as you like! There’s no limit to the number of bonuses you can earn, provided you meet the terms of the Refer a Friend scheme

I’ve completed a purchase using my friend’s unique referral link, but I haven't received my gift voucher. What should I do?

Once your boiler's been installed, we need a little time to do some checks – this can take up to 90 days. If you haven’t received your gift voucher after 90 days, check that you both meet the terms of the promotion.

If you’ve met all the terms of the promotion and you don’t think your reward should have been cancelled, please email britishgas@referme.to and we’ll look into it for you.

We hope you enjoy our Refer a Friend scheme. But if you’re unhappy about anything, please let us know via the complaints section on our website. We’re always looking to improve what we do, so we appreciate any feedback you have.

Additional information

  1. British Gas acts as a credit broker, not the lender and offers products from a panel of lenders. Payment options are subject to change without notice. British Gas is a trading name of British Gas New Heating Limited (No. 06723244), an appointed representative of British Gas Services Limited (No. 03141243) which is authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 490568). Both companies registered in England and Wales. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. Availability of credit depends on status and credit checks. Terms and Exclusions apply.

  2. Please note, that each £50 gift voucher can only be used in a single transaction. So if your Amazon or Hive basket totals less than £50 (for example, £30) and you use your voucher, you'll lose the additional voucher amount.

    This offer cannot be used in conjunction with a friends and families discount.