New connections

We can install all your gas and electricity essentials.

Why choose British Gas?

We’ve got different options that may suit your property.

We can install smart meters into your property.

We can deliver your gas and electricity infrastructure to your new development.

Get a connected home with Hive products.

Professional installation of energy meters by British Gas engineers.

Call us today for your new connection needs.

0800 072 5280

Our lines are open Monday to Thursday, 8am-6pm, and Fridays, 8am-5pm. We’re closed on weekends. We record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines.

If you want meters for commercial premises please visit our British Gas business website

What does your property need?

We can deliver your gas and electricity infrastructure and install smart meters in your new development. Call us today on 0800 691 1707[1] and we can take you through our simple process to get your new development on the grid. You’ll need the following information to hand:

  • Your address and postcode.
  • Your gas Meter Point Reference Number (MPRN), if you have one.
  • Your electricity Meter Point Administration Number (MPAN) from your local network.

Or complete one of the forms below and send it back to us. Our address is at the bottom of the form.

We can provide your existing properties with:

A new gas meter

If you have already had a new supply installed and need a meter give us a call on
0800 691 1707.[1]

A new gas supply

If you need a new supply we can provide this for you at your property.

A gas meter upgrade

We can swap your meter for a larger one (just make sure you have your peak hourly gas load to hand when you call for a quote – your Gas Safe engineer can tell you that).

A new smart electricity meter

We can fit a new electricity meter for you, as long as we’re your supplier.

New central heating

We’ll give you a free quote for new central heating or a new boiler, with no obligation to buy anything.

Smart meters in new properties

We’ve already installed smart meters in over 2 million homes and businesses, and now we’re helping developers get them into new developments, too.[2]

See what you’re spending and stay in control with a smart energy monitor and online account management.

No more estimated bills as your smart meters will send readings straight to us.

As a developer, fit your properties with the latest smart meter technology, ahead of the government requirement.

Call us to find out if your development is eligible

0800 691 1707

Our lines are open Monday to Thursday, 8am-6pm, and Fridays, 8am-5pm. We’re closed on weekends. We record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines.

Hive Active HeatingTM

It lets you control your heating and hot water from your smartphone, tablet or laptop

So whether you're at work, on the bus or in the pub, Hive Active Heating™ lets you change the temperature of your home in just a few taps on the Hive app.

Hive Active Heating™ works with your heating system and there's no need to change your energy supplier. If you have a separate hot tank, you can control your hot water too.

Call us to find out more on

0800 691 1707

Our lines are open Monday to Thursday, 8am-6pm, and Fridays, 8am-5pm. We’re closed on weekends. We record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines.

Other ways we can help

Gas & electricity

Our four tariffs have different features to work with what you need.

Priority Service Register

We can provide additional services to customers who may need extra support. 

Landlord Services

Help protect your property from legal problems and surprise costs with our landlord services.

[1] Our lines are open Monday to Thursday, 8am-6pm, and Fridays, 8am-5pm. We’re closed on weekends. We record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines.

[2] We pay £5000 over 3 years to be associated with the Self build portal.