Information about this tariff

  • No exit fees if you switch supplier.
  • Award winning customer-friendly online services that include being able to change Direct Debit payments, being able to compare your energy usage with others in your local area and being able to submit meter readings online.
  • Available for Pay As You Go Energy™ customers.
  • Prices may increase or decrease at any time. We will give you 30 days advance notice before we increase your prices.

We're happy to let our customers do the talking

88% Recommend their online account**. Reevoo

Your tariff information

Frequently asked questions

What is a kWh?
What is the Tariff Comparison Rate (TCR)?
What happens if I change my payment method?

Compare tariffs

Our comparison tool allows you to clearly see how your rates are affected depending on:

  • The way you choose to pay.
  • The benefits and premiums of our fixed tariffs.
  • The discount applied if you choose to buy gas and electricity together.[1]

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Here are some of the benefits to being a British Gas customer:

Award winning service

Award winning service

British Gas was named the winner of the 'Best Utility Supplier' in the 2013 IMRG eCommerce awards for excellence, the UK's industry association for online retail.

Free smartphone App

Free smartphone App

It's simple to submit your meter readings, view your balance, track your energy usage, book an engineer visit and track the status of your appointment.

Direct Debit Dashboard

Direct Debit Dashboard

You can check the status of your plan, request a refund if you're in credit and change your payments.

Ready to make the switch?

It's easy to switch to British Gas

  • Compare tariffs
  • Get a quote
  • Personal Projection
  • Order your energy
  • We'll take care of the rest
Need more help?

Need more help?

If you have a question or need help choosing the best tariff for you, contact us.

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[1] Where you have both gas and electricity with us at the same property, you'll receive one Dual Fuel discount of £15 per year (including VAT). The discount will be continuously applied to your bill throughout your billing period if you use a credit meter or applied to your meter at least once a year if you use a prepayment meter. If you cancel this agreement (for example by switching to another energy supplier), you will receive a Dual Fuel discount for the number of days you have been with us during that one year period.

The Tariff Comparison Rate (TCR) is a single figure that represents the cost per kWh that a typical consumer would incur on this tariff. It is based on an assumed consumption level of 12,500 kWh for gas and 3,100 kWh for electricity and includes the unit rates and standing charges of the tariff, along with certain types of discounts and bundled products and services. It can be used as an approximate guide for comparing tariffs and is not an actual price. You can find the TCR of your current tariff on your bill or annual statement. Further explanation of the TCR can be found below.

Included in TCR calculation:

  • Payment method
  • Unit rate
  • Standing charge
  • Dual Fuel discount

Excluded from TCR calculation:

  • Exit fee
  • Late payment fee
  • Additional products & services (e.g. Gift cards and Nectar points)

** Based on 2,525 responses between 19/08/2014 & 18/11/2014.

88% of customers recommend their online account**. See below for more detail on how they rate it. Reevoo

Energy Online reviews verified by Reevoo

9,843 reviews

Reviews from: Sort by:
(7.9 out of 10)
Ease of account set-up
Ease of using account
Monitoring energy use
Leaving meter readings
Overall rating
Scores 7.9 out of 10 based on 9843 reviews
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(6 out of 10)


Been with this company for quite a few years. Not sure if it is good or not. Tariffs are not easy to identify and therefore not inclined to switch.
2 of 2 people found this review helpful
Published on: 14 November 2015
(6 out of 10)


its ok just a bit of a joke trying to get hold of someone on the phone
2 of 2 people found this review helpful
Published on: 28 October 2015
(7 out of 10)


quite happy with your service it is very easy to get update on line .
Published on: 28 October 2015
(7 out of 10)


This last person I spoke it was very helpful.
Previous one I spoke to Last3 months ago and spoke to another women never sorted out nothing for me so I was about to give up with British gas
1 of 1 people found this review helpful
Published on: 27 October 2015
(10 out of 10)


Found everything very easy to use and good price.
Published on: 27 October 2015
(10 out of 10)


Really happy with service always more than helpful if I ever need to call!
Published on: 27 October 2015