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  • Unlimited call outs every year.
  • Parts and labour included.[2]
  • Call us day or night if things go wrong.
  • Over 6,500 engineers ready to help.
  • Optional excess.

HomeCare 300™ includes:

Annual boiler service

Boiler & controls

Plumbing & drains

Central heating

Starting from:

£13.00 per month[1]

Get a quote

Want to discuss this product?

0800 980 6004

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The Energy Customer Discount is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and glazing, locks, roofs & pests insurance.

There are a few areas of Great Britain where we do not provide agreements.

We cannot provide you with a quote for our Insurance & Repair products.

We recognise your details, which means we already supply services to you or you have an existing quote with us.

You can continue with the quote for the product you're interested in by using the link below.

Or to discuss your existing policy, call us on:

0800 072 4661

Can't find your address? Please call us on 0800 980 6004 .

Combined Boiler and Cooker

The AGA cooker is a heat storage stove and cooker, it has a heavy frame made from cast iron components which absorb heat from a relatively low-intensity but continuously-burning source, and the accumulated heat can then be used when needed for cooking.

Back Boiler / Back boiler with fire

A back boiler is a small, compact boiler fitted at the back of an open fireplace hearth. It sits behind an electric fire (in the chimney breast) and provides hot water and central heating to the property.

Central Heating boiler

Heat only boilers are usually installed on an open vented system. The system will usually comprise two tanks in the loft, a hot water storage cylinder in the airing cupboard and a separate pump.

Warm air unit / Warm air with water heater

Warm air heating, or warm air central heating, is the process of turning cool air to warm air. A warm air heater sucks in the surrounding cooler air through a vent and that air is then pushed over a heat exchanger via a fan.

Back boilers are hidden behind a chimney with a gas fire in front.

As a result your gas fire will also be covered FREE of charge as part of the services agreement via our Gas appliance cover product.

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HomeCare 300™ looks after your boiler, heating and plumbing. It gives you cover for your boiler & controls, central heating, plumbing & drains. We also include an annual boiler service to check everything’s working safely and efficiently.

Key inclusions
  • Repairs to your boiler & controls, central heating system, radiators, pipework and hot water system (including unvented and pressurised cylinders).
  • An annual boiler service that includes a safety and energy efficiency check.
  • A replacement boiler if it's less than seven years old and can't be repaired.
  • A replacement boiler if between seven and ten years old and can't be repaired, as long as we installed it and you have had a continuous agreement with us for the life of the boiler.
  • Plumbing repairs to hot and cold water pipes, toilet, cisterns, cold-water storage tanks, taps, water supply pipes and leaking or seized stopcocks.
  • Unblocking and repairing drains and pipes from toilets, baths and sinks (as long as they're not shared drains).
  • Accidental damage.
  • Up to £1,000 (including VAT) for gaining access to your boiler or system.
Key exclusions
  • Removing sludge or hard-water scale from your boiler or central heating system.
  • Fixing any damage caused by sludge or hard water scale (if we’ve told you on a previous visit that remedial work is required).
  • Replacing taps or the ceramic discs inside them.
  • Shower or spa bath repairs.
  • System improvements or upgrades.
  • Shared drains.
About HomeCare 300™

It is important that you read this information before you continue.

Starting from:

£13.00 per month[1]

Get a quote

Other products you may be interested in

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British Gas Services Limited is authorised and regulated by the Financial Conduct Authority. British Gas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms & conditions apply. Offer now extended to 9th July 2015.

If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.

[2] Limits apply, please see full terms & conditions.

* Based on 6,712 responses between 01/09/2014 & 28/02/2015.

91% of customers recommend our Home Services*. See below for more detail on how they rate it. Reevoo

British Gas Home Services reviews verified by Reevoo

13,641 reviews

Reviews from: Sort by:
Ease of booking
8.8
Engineer visit
9.1
Value for money
7.9
Overall rating
8.6
Scores 8.6 out of 10 based on 13641 reviews
Show more score details
1 out of 10

Philip

Enfield Homeowner
The service was fine, but I've been badgered over and over to provide a review.
5 of 7 people found this review helpful
Published on: 28 June 2015

Matthew Kennett, CSA British Gas

Hi Philip, if you've had a problem, I'll be happy to help answer your questions. Please just email your full name & address to twitter@britishgas.co.uk, including the reference number 1008393685 in the subject heading. Cheers, Matt

10 out of 10

Andrew

Monton Eccles Tenant
Engineer was punctual, efficient and polite. answered questions re works carried out and provided advice.

Very pleased.
2 of 2 people found this review helpful
Published on: 24 June 2015
10 out of 10

Margaret

London Homeowner
Good service, good value for money. Peace of mind and great care from British Gas
1 of 1 people found this review helpful
Published on: 24 June 2015
9 out of 10

DAVIS

Pontyates Homeowner
Excellent service and always very pleasant engineers.
1 of 2 people found this review helpful
Published on: 24 June 2015
10 out of 10

Angela

Helston Cornwall Homeowner
very pleased a quick visit same day as requested for a fault. very polite and tidy workers.
1 of 1 people found this review helpful
Published on: 24 June 2015
10 out of 10

Derek

Birmingham Homeowner
Engineer very pleasant and polite.
0 of 2 people found this review helpful
Published on: 24 June 2015