Burst pipe or blocked drain? Call us day or night and we'll send one of our 1,000 engineers to help. It's up to you whether you pick cover all year round, or just go for a one-off repair.

You can buy our products in any combination, individually or as part of a package.

Plumbing & drains cover

Starting from:

£2.70 per month[1]

Find out more

Boiler & controls

Central heating

Annual boiler service

Home electrics

HomeCare 300™

Starting from:

£13.00 per month[1]

Find out more

Home electrics

HomeCare 400™

Starting from:

£15.25 per month[1]

Find out more

About our plumbing & drains products

About plumbing & drains
Plumbing & drains

Plumbing & drains - 1:04

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About our plumbing & drains products

We can cover you all year round, with unlimited call outs. Or you can choose a one-off repair.

About plumbing & drains
  • Immediate cover for help straightaway.
  • Unlimited call outs every year.
  • Emergency cover day and night, every day of the year.

Other products you may be interested in

Pipe image

One-off plumbing & drains repairs

Dyno-Rod and Dyno Plumbing trained engineers are on call day and night, all year round. So if your property has a burst pipe or blocked drain, give us a call or book online. With national coverage across UK & Ireland you can rely on the Dyno team.

Starting from:

£90.00 one-off payment

Find out more

British Gas Services Limited is authorised and regulated by the Financial Conduct Authority. British Gas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms & conditions apply. 10% online discount applies to HomeCare® packages which include an annual boiler service. Offer ends 17th October 2015.

If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.

* Based on 8,556 responses between 09/12/2014 & 09/06/2015.

91% of customers recommend our Home Services*. See below for more detail on how they rate it. Reevoo

British Gas Home Services reviews verified by Reevoo

14,941 reviews

Reviews from: Sort by:
(8.6 out of 10)
Ease of booking
Engineer satisfaction
Value for money
Overall rating
Scores 8.6 out of 10 based on 14941 reviews
Show more score details
(10 out of 10)


Middlesex london Homeowner
They are always there, when you need them.
Engineers are always helpful and polite
7 of 7 people found this review helpful
Published on: 10 October 2015
(8 out of 10)


Harrow Homeowner
It was good service but the engineer had to come back as he did not have a part in stock.
Published on: 10 October 2015
(3 out of 10)


I have been a home care customer for a long time. Most of the time I do not have any complaints against Gas Engineers, but I cannot show my satisfaction whenever DYNO gets involve in a job. My last experiece was about about installing my toilet which they refused because DYNO believed that I would not pay after the completion. I wrote a letter of complaint, so far I did not get even an acknowledgement. I am in the process of starting my second stage of the complaint by taking up Ombudsman.
Published on: 10 October 2015

I'm sorry to hear you've had difficulty with Dynorod & if you're now dealing with the Ombudsman, I don't know how much I can do but if you'd please email twitter@britishgas.co.uk with your full name, address & phone number, I'll see what I can do. Cheers, Matt

(7 out of 10)


wimbledon Homeowner
your engineer was excellent but one issue is a problem , I`ve been informed that some parts are no longer available if I need a repair , that is fine but what it means is that if I keep the boiler at sometime when it breaks down you will not be able to fix this will then mean that after years of paying for an insurance for peace of mind the one time that I need it you cannot fix and this will upset your customers think of a better plan.
9 of 11 people found this review helpful
Published on: 10 October 2015
(4 out of 10)


Dumfries Homeowner
The system is 4 years old and every time BG Engineer comes to service the system there is always an issue with some new regulation. On this occasion it was the flue which was too long - how come when we have had 4 previous visits and then issue a notice 'NOT to current standards', or Unsafe. It is time BBC Watchdog were alerted to the practice
7 of 8 people found this review helpful
Published on: 10 October 2015
(10 out of 10)


Cox Homeowner
I've been with British Gas for years, I did change once for about a fortnight it was a nightmare, soon changed back, thank goodness. Every engineer that comes to service the boiler is polite and friendly and I'm always satisfied with the service. On occasions I have had a problem I only have to phone and they're usually there the same day. Thank you
9 of 10 people found this review helpful
Published on: 10 October 2015

A yearly visit to carry out checks to ensure your boiler and central heating are safe and in good working order.

Our home electrical cover includes repairs to electrical wiring, fuse boards and electrical fittings inside and outside your property.

Our plumbing & drains cover looks after your plumbing, drains and water supply pipe. So whether you have a blocked drain or a burst pipe, we're here to help.

Boiler breakdowns can be inconvenient and expensive. Our boiler & controls cover protects you against the cost of future repairs if your boiler breaks down.

Our central heating cover protects you against the cost of future repairs to your boiler and central heating system if, for example you're left without heating or hot water.