92% of customers recommend our Home Services*. Reevoo.

Burst pipe or blocked drain? Call us day or night and we'll send one of our 1,000 engineers to help. It's up to you whether you pick cover all year round, or just go for a one-off repair.

You can buy our products in any combination, individually or as part of a package.

Plumbing & drains cover

Starting from:

£3.00 per month[1]

Find out more

Plumbing & drains

Boiler & controls

Central heating

Annual boiler service

Home electrics

HomeCare 300™

Starting from:

£14.50 per month[1]

Find out more

Plumbing & drains

Boiler & controls

Central heating

Annual boiler service

Home electrics

HomeCare 400™

Starting from:

£17.00 per month[1]

Find out more

Plumbing & drains

Boiler & controls

Central heating

Annual boiler service

Home electrics

About our plumbing & drains products

About plumbing & drains
Plumbing & drains

Plumbing & drains - 1:04

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About our plumbing & drains products

We can cover you all year round, with unlimited call outs. Or you can choose a one-off repair.

About plumbing & drains
  • Immediate cover for help straightaway.
  • Unlimited call outs every year.
  • Emergency cover day and night, every day of the year.

Other products you may be interested in

One-off plumbing & drains repairs

Dyno-Rod and Dyno Plumbing trained engineers are on call day and night, all year round. So if your property has a burst pipe or blocked drain, give us a call or book online. With national coverage across UK & Ireland you can rely on the Dyno team.

Starting from:

£90.00 one-off payment

Find out more

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit). Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms & conditions apply.

If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.

* Based on 5,192 responses between 01/08/2014 & 31/01/2015.

92% of customers recommend our Home Services*. See below for more detail on how they rate it. Reevoo

British Gas Home Services reviews verified by Reevoo

Ease of booking
8.8
Engineer visit
9.1
Value for money
7.9
Overall rating
8.7
Scores 8.7 out of 10 based on 9428 reviews
10 out of 10

Carol

Blackfordby
Engineer was excellent. Despite the complex nature of my boiler breakdown he was determined to ensure we had heating back on what was a very cold night. He did a temporary fix to ensure this happened and returned the next day to fit the spare part that required ordering
Published on: 02 March 2015
10 out of 10

Mick

Hayes
Good service
Published on: 28 February 2015
9 out of 10

Graham

carmarthen
Just had new boiler ,gas workmen very good excellent ,only complaint took 6 days from
when old boiler broke down,to new put in .The weather at that time was very cold -4/5
as we are both pensioners we did try to get new boiler sooner.
Published on: 28 February 2015
8 out of 10

Marcus

manchester
staff are very helpful and knowledgeable.
Published on: 28 February 2015
3 out of 10

Patricia

East Grinstead
First problem is the timing of appointments if you have to leave your job to come back for an appointment 4 or 6 hours is too long a time frame, not all jobs are possible to leave for so long or at all, in our case teaching . Impossible to leave 30 kids during school hours. Secondly it took 4 visits to finally sort out our problem which has regularly occurred on a yearly basis about 2/3 weeks after our new boiler was installed by B Gas 5/6 years ago. Every time we have to call out an engineer they say that they have never seen a system like this before! Yet in was provided by and installed by B Gas! The problem this time took 2 weeks to sort out, a long period to be without the ability to heat water. After the second visit my daughter returned home to find water leaking from the unit all over the counter and kitchen floor. The guy who turned up for the emergency call out, which was caused by the visit of another engineer earlier in the evening, was not happy to be called out to a problem he had not caused and was rude and in his opinion it was not an emergency call out! Yet the leakage was due to a B Gas engineer's mistake a few hours earlier, he did nothing but complain for the whole of his visit which was over an hour. He wanted it fixed the following morning instead but there was no way I could be off school again! It took 2 more visits after this and several irate phone calls to the B Gas call centre getting a different person each time . So on the whole I would say no, in all honesty I could not recommend this service to anyone. I would also request a technical visit to survey this repeating fault with someone who understands the system installed by yourselves and to get to the bottom of this recurring nightmare!
Published on: 28 February 2015
10 out of 10

Frederick

First class engineer carried out work at my home. He was probably the most polite workman we have ever had. He went the "extra mile" to ensure that everything was done to my satisfaction and all he did would stand any inspection.
Published on: 28 February 2015