Burst pipe or blocked drain? Call us day or night and we'll send one of our 1,000 engineers to help. It's up to you whether you pick cover all year round, or just go for a one-off repair.

You can buy our products in any combination, individually or as part of a package.

Plumbing & drains cover

Starting from:

£2.70 per month[1]

Find out more

Boiler & controls

Central heating

Annual boiler service

Home electrics

HomeCare 300™

Starting from:

£13.00 per month[1]

Find out more

Home electrics

HomeCare 400™

Starting from:

£15.25 per month[1]

Find out more

About our plumbing & drains products

About plumbing & drains
Plumbing & drains

Plumbing & drains - 1:04

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About our plumbing & drains products

We can cover you all year round, with unlimited call outs. Or you can choose a one-off repair.

About plumbing & drains
  • Immediate cover for help straightaway.
  • Unlimited call outs every year.
  • Emergency cover day and night, every day of the year.

Other products you may be interested in

Pipe image

One-off plumbing & drains repairs

Dyno-Rod and Dyno Plumbing trained engineers are on call day and night, all year round. So if your property has a burst pipe or blocked drain, give us a call or book online. With national coverage across UK & Ireland you can rely on the Dyno team.

Starting from:

£90.00 one-off payment

Find out more

British Gas Services Limited is authorised and regulated by the Financial Conduct Authority. British Gas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms & conditions apply. 10% online discount applies to HomeCare® packages which include an annual boiler service. Offer ends 18th October 2015.

If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.

* Based on 8,556 responses between 09/12/2014 & 09/06/2015.

91% of customers recommend our Home Services*. See below for more detail on how they rate it. Reevoo

British Gas Home Services reviews verified by Reevoo

14,426 reviews

Reviews from: Sort by:
(8.6 out of 10)
Ease of booking
8.8
Engineer visit
9.1
Value for money
7.9
Overall rating
8.6
Scores 8.6 out of 10 based on 14426 reviews
Show more score details
(8 out of 10)

Heather

Crowthorne Homeowner
The engineer came to repair my washing machine because the bearings had worn. He spent about 2 hours putting in a new drum, and an electrician joined him. When he had finished, the engineer told me to watch the first wash. I asked him if he was expecting any problems! He said, "No." When I put on a wash in the evening, three quarters of the way through, there was a sudden sound and the machine stopped working. I phoned the following morning and was told there was a 3 day wait until an engineer could come out. I was not happy with this and sent a letter of complaint. The lady from customer relations was very good and followed up the engineer until be came back 3 days later. It was found that the fan belt had come off. The engineer and a more senior one put it back, and my machine has been fine since.
1 of 2 people found this review helpful
Published on: 02 September 2015
(1 out of 10)

Sophia

Bushey Homeowner
I've never been happy with the service from day one....
3 of 4 people found this review helpful
Published on: 02 September 2015

Hi Sophia, I'm sorry you're not happy with the service you've has so far. I'd be more than happy to take a look at any issues for you. If you want me to then please email your details to twitter@britishgas.co.uk and include the ref - 300039464527 - in the subject line. Thanks, Danny

(10 out of 10)

Beryl

Winnersh Homeowner
Our new Gas boiler kept us warm last winter. The water is hot too.
When we did have a problem the engineer was quick to put it right and to show us how to do so next time.
1 of 2 people found this review helpful
Published on: 31 August 2015
(8 out of 10)

Denise

Canterbury Homeowner
Friendly and efficient engineer, explained all the work he was carrying out and explained paper work.
1 of 2 people found this review helpful
Published on: 29 August 2015
(8 out of 10)

Mark

Bham Landlord
Good service and easy to speak to someone and arrange service. Professional engineer who completed a thorough service efficiently.
1 of 2 people found this review helpful
Published on: 29 August 2015
(10 out of 10)

R Shah

Brierley Hill Tenant
very good service, Promptley resolve the promblem
1 of 2 people found this review helpful
Published on: 26 August 2015

A yearly visit to carry out checks to ensure your boiler and central heating are safe and in good working order.

Our home electrical cover includes repairs to electrical wiring, fuse boards and electrical fittings inside and outside your property.

Our plumbing & drains cover looks after your plumbing, drains and water supply pipe. So whether you have a blocked drain or a burst pipe, we're here to help.

Boiler breakdowns can be inconvenient and expensive. Our boiler & controls cover protects you against the cost of future repairs if your boiler breaks down.

Our central heating cover protects you against the cost of future repairs to your boiler and central heating system if, for example you're left without heating or hot water.