Plumbing and drains repairs

Have peace of mind with our repair and ongoing cover. Or just choose a one-off repair.

Why get your repair with us?

  • We’ve cleared over a million drains in our time – we’re not afraid of hard work.
  • We have around 1,000 plumbers and drains experts covering the length and breadth of the country. So when you need us, it’s likely we won’t be far away.
  • There are no call out charges.

All you have to do is pick the option that suits you.

Already a HomeCare customer? Book a repair appointment

One-off plumbing and drains repair

One-off plumbing and drains repair

One of our Dyno plumbers or drains experts can come and fix your problem.

You’ll get:

  • A fixed price quote, with no hidden extras.
  • No call out charges, it doesn’t cost anything for a Dyno engineer to visit.
  • A 3 months guarantee on our work, so you have peace of mind.

What it'll cost

Drains repairs start from £90.[1]  Plumbing repairs start from £85.

Or give us a call on

0800 084 1501

We're here all day, every day to help. Calls are free from mobiles and landlines. We record calls to help improve our service to you.

Plumbing and drains repair and ongoing cover

Plumbing and drains repair and ongoing cover

We'll give you a fixed price repair to get your plumbing and drains up-and-running again. And then our ongoing cover for the next year, so you don't need to worry if anything else goes wrong. 

You'll get:

  • A fixed price, no matter how long the job takes or what parts we need. 
  • Unlimited call outs[2], just in case you have any other problems with your plumbing or drains. 
  • No call out charge, if we can't fix your problem, you won't pay a penny. 

What it'll cost

Your repair will be £69. Your cover will be £7.45 a month.

Give us a call to get more details

0800 316 8067

We're here all day, every day to help. Calls are free from mobiles and landlines. We record calls to help improve our service to you.

Terms and conditions

* Chargeable work - terms and conditions (plumbing and drains).pdf
Terms and conditions of your repair (PDF - 61KB)
* HomeCare Range - terms and conditions.pdf
Terms and condtions for your cover (PDF -302KB)
Local Heroes logo

Local Heroes is a new innovative service from British Gas for plumbing, heating and drain repairs.

Just let us know what’s not working and we’ll be able to give you an online estimate in minutes and provide a trusted British Gas approved tradesman at a time that suits you.

Book your Local Hero now.

We're here to help

Frequently asked questions

Q. What happens if you can’t fix my problem?

A: It’s up to you. Our engineer will tell you straightaway and talk you through your options. Then if you decide you don’t want us to do anything, we won’t charge you anything at all.

Q. What happens if you find more than one problem?

A: If it’s related to the original problem, we’ll repair it as part of our fixed price. If our engineer finds another problem, you’ll need to pay more if you want us to fix it. But before we start any extra work, we’ll explain how much it’ll cost and get your permission to go ahead.

Q. What if I still have questions about repairs?

A: Just give us a call on 0800 0841 501 and one of our team will be able to help you. We're here all day, every day to help. Calls are free from mobiles and landlines. We record calls to help improve our service to you.

British Gas is a trading name of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales (Registered No. 03141243). Registered office: Millstream, Maidenhead Road, Berkshire SL4 5GD.

[1] Fixed-price drain unblock starts from £90. A fixed price quote will be provided before work begins (by the engineer) and shall be based on time/duration of visit, type of drain and type of blockage.

[2] Your breakdown history will be taken into account at renewal.