10% online discount included in this price. Offer ends 17th October 2015.
  • Unlimited call outs every year.
  • Immediate cover so we can help straight away.
  • Parts and labour included.[2]
  • Call us day or night if things go wrong.
  • Over 1,000 engineers ready to help.
  • Optional excess.

This product includes:

Plumbing & drains

Starting from:

£2.70 per month[1]

Get a quote

Want to discuss this product?

0800 980 6004

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The Energy Customer Discount is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and glazing, locks, roofs & pests insurance.

There are a few areas of Great Britain where we do not provide agreements.

We cannot provide you with a quote for our Insurance & Repair products.

We recognise your details, which means we already supply services to you or you have an existing quote with us.

You can continue with the quote for the product you're interested in by using the link below.

Or to discuss your existing policy, call us on:

0800 072 4661

Can't find your address? Please call us on 0800 980 6004 .

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Please call us on 0800 980 6004 and one of our advisors will complete it for you.

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If one of your pipes springs a leak or a drain gets blocked, you can call us to repair it, with our plumbing & drains cover, one of our engineers will be on hand day or night.

Key inclusions
  • Plumbing repairs (hot and cold water pipes, toilet cisterns, cold water storage tanks, repairs to taps, water supply pipes and leaking or seized stopcocks).
  • Private drain unblocking and repairs (drain pipes from toilets, baths and sinks).
  • Accidental damage.
  • Parts and labour.[2]
  • Unlimited call outs per contract year.
  • Costs up to £1,000 (inc VAT) to gain access to your appliances.
Key exclusions
  • Tap replacement.
  • Removing sludge or hard-water scale from the system.
  • Replacing ceramic discs in taps.
  • Accidental damage other than to leaking hidden pipes caused by DIY.
  • Shower repairs.
  • Repairs to spa baths.
  • System improvements or upgrades.
  • Shared drains.
  • Design faults or existing faults.
About plumbing & drains cover

It is important that you read this information before you continue.


Starting from:

£2.70 per month[1]

Get a quote

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British Gas Services Limited is authorised and regulated by the Financial Conduct Authority. British Gas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change.Terms & conditions apply. 10% online discount applies to HomeCare® packages which include an annual boiler service. Offer ends 17th October 2015.

If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.

[2] Limits apply, please see full terms & conditions.

* Based on 8,556 responses between 09/12/2014 & 09/06/2015.

91% of customers recommend our Home Services*. See below for more detail on how they rate it. Reevoo

British Gas Home Services reviews verified by Reevoo

14,926 reviews

Reviews from: Sort by:
(8.6 out of 10)
Ease of booking
Engineer satisfaction
Value for money
Overall rating
Scores 8.6 out of 10 based on 14926 reviews
Show more score details
(10 out of 10)


Middlesex london Homeowner
They are always there, when you need them.
Engineers are always helpful and polite
7 of 7 people found this review helpful
Published on: 10 October 2015
(8 out of 10)


Harrow Homeowner
It was good service but the engineer had to come back as he did not have a part in stock.
Published on: 10 October 2015
(3 out of 10)


I have been a home care customer for a long time. Most of the time I do not have any complaints against Gas Engineers, but I cannot show my satisfaction whenever DYNO gets involve in a job. My last experiece was about about installing my toilet which they refused because DYNO believed that I would not pay after the completion. I wrote a letter of complaint, so far I did not get even an acknowledgement. I am in the process of starting my second stage of the complaint by taking up Ombudsman.
Published on: 10 October 2015

I'm sorry to hear you've had difficulty with Dynorod & if you're now dealing with the Ombudsman, I don't know how much I can do but if you'd please email twitter@britishgas.co.uk with your full name, address & phone number, I'll see what I can do. Cheers, Matt

(7 out of 10)


wimbledon Homeowner
your engineer was excellent but one issue is a problem , I`ve been informed that some parts are no longer available if I need a repair , that is fine but what it means is that if I keep the boiler at sometime when it breaks down you will not be able to fix this will then mean that after years of paying for an insurance for peace of mind the one time that I need it you cannot fix and this will upset your customers think of a better plan.
8 of 10 people found this review helpful
Published on: 10 October 2015
(4 out of 10)


Dumfries Homeowner
The system is 4 years old and every time BG Engineer comes to service the system there is always an issue with some new regulation. On this occasion it was the flue which was too long - how come when we have had 4 previous visits and then issue a notice 'NOT to current standards', or Unsafe. It is time BBC Watchdog were alerted to the practice
7 of 8 people found this review helpful
Published on: 10 October 2015
(10 out of 10)


Cox Homeowner
I've been with British Gas for years, I did change once for about a fortnight it was a nightmare, soon changed back, thank goodness. Every engineer that comes to service the boiler is polite and friendly and I'm always satisfied with the service. On occasions I have had a problem I only have to phone and they're usually there the same day. Thank you
9 of 10 people found this review helpful
Published on: 10 October 2015