Powered by Hive HomeShield Smart Home Security

Unlock our smart security features with the Hive app to help keep your family safe from as little as £9.99 per month.

Discover HomeShield

Discover Hive HomeShield

The smart alarm system that helps you protect your home from your phone. Arm and disarm remotely, instant notifications to you and your family, plus smart incident reports.

As a British Gas customer you get 20% off HomeShield devices

Simply enter the voucher code BGHomeShield20 at checkout. 1

Discover HomeShield

Hive HomeShield features

HomeShield subscription 30 days free, ongoing monthly payment after that 2

  • Remote arming and disarming
  • Family and friend access
  • Home, Away and Sleep modes
  • Multi-home
  • Guest access
  • Intelligent alerts
  • Live timeline
  • Incident reports
  • Quick call to police
  • Mode change via Voice
  • Mode change via Apple Watch
  • 30 days of cloud storage
  • Control of your connected alarm

Control of your connected alarm system from your smart devices

With HomeShield you can control your alarm system from anywhere using your phone, tablet or Apple Watch. Customise the Home, Sleep and Away modes to help keep your home safe and secure when you’re away or asleep.

Protect your home using your smart devices

HomeShield lets you create the perfect set up for your home. Three modes of protection allow you to choose which smart devices alert you.

Night time

Sleep mode keeps you safe whilst you’re in bed, arming locations that shouldn’t see movement.

At home

Turns off internal sensors and cameras for privacy whilst continuing to monitor outside with Hive View Outdoor still active and monitoring.

On the move

Away mode keeps your property and belongings safe whilst you’re at work, at the shops or on holiday.

Recommended HomeShield packs

Starter Home Pack  £199 (RRP £221.12)

Plus a monthly subscription of your choice. 2   

  • Great for 1-2 bedrooms
  • Monitor doors and windows
  • Detect movement indoors

Use the voucher code BGHomeShield20 for 20% off Hive hardware. 1

Buy starter home pack

Small Home Pack £364.50 (RRP £405)

Plus a monthly subscription of your choice. 2  

  • Perfect for 1-2 bedrooms
  • Monitor doors and windows
  • Detect movement indoors
  • Monitor outside with 1 Hive View Outdoors
  • 30-day video history on one camera

Use the voucher code BGHomeShield20 for 20% off Hive hardware. 1

Buy small home pack

Medium Home Pack £579.60 (RRP £644)

Plus a monthly subscription of your choice. 2  

  • Perfect for 2-3 bedrooms
  • Monitor doors and windows
  • Detect movement indoors downstairs and upstairs
  • Monitor outside with 2 Hive View Outdoors
  • 30-day video history for two cameras

Use the voucher code BGHomeShield20 for 20% off Hive hardware. 1

Buy medium home pack

Large Home Pack £785.70 (RRP £873)

Plus a monthly subscription of your choice. 2  

  • Perfect for 4+ bedrooms 
  • Monitor doors and windows
  • Detect movement inside downstairs and upstairs
  • Monitor outside with 3 Hive View Outdoors
  • 30 day video history for unlimited cameras

Use the voucher code BGHomeShield20 for 20% off Hive hardware. 1

Buy large home pack

Frequently asked questions

How do I install HomeShield myself?

To install devices like the Hive View Outdoor and Hive Siren yourself, you need to be comfortable drilling through the external walls of your home. You'll also need the right equipment including a tall ladder that allows you to safely drill at the recommended height, and a power drill with a masonry drill bit of at least 400mm length.

If you are comfortable doing this, we will take you through a step-by-step installation guide in the app. Select Menu > Install Devices > Install Hive HomeShield. Ensure the location check is the correct address, then select Install myself.

Go through each screen on the app, making sure to read any of the notes and advice along the way including where to place devices and setting all your cameras to the correct settings. Install each device one at a time. You'll then be given the option to add any existing Hive devices to your HomeShield in "Enable existing devices". This will bring up a list of devices you already have that are not included in HomeShield yet. By selecting these, and which location they are in, you will be able to see them room-by-room in your HomeShield dashboard. Once you have completed this, you should be taken to the HomeShield Quick Tour which shows you how to use HomeShield.
You can find this tour and more information on how to use HomeShield in Menu > Help > HomeShield.

Will my existing Hive devices work with Hive HomeShield?

Yes, your existing devices will still work once you have HomeShield installed. For example if you already had a contact sensor on your front door, you can put this device into HomeShield. Click on the menu button on the top left corner of your app and select "Manage Devices". Click on the device you wish to add to security, and then select "security" from the menu. You will be asked to select a location from the list, then press save. When you return to your security dashboard the device will appear in HomeShield.

Will pets set off my HomeShield alarm?

If you have pets that roam the house when you're likely to set sleep or away modes, then you'll need to think about your sensors. Hive Motion Sensors can't identify between a person, animal or other motion – so a pet moving past the motion sensor will trigger the alarm. You'll need to use a Hive View indoor camera (as this can distinguish a person from an animal) if you want to detect motion. Or you can use door or window sensors, making sure you close those doors or windows that you wish to trigger the alarm.

If you choose a professional installation, the installer will be able to show you where's best for your sensors and cameras.

Will HomeShield work with my existing hub?

Yes, HomeShield is found in the same Hive app and you can continue to use your heating and lighting in the same way.

Will my HomeShield still work offline?

If your hub is offline due to being unplugged, your HomeShield system will become de-activated and you will not receive any notifications and your alarm cannot be raised. When the hub comes back online, it will revert to the Mode you set before it went offline. Your cameras will still be active if connected to Wifi. If you have lost broadband connection to your home, then your HomeShield system will become de-activated and you will not receive any notifications from any devices. When your connection is restored you will revert back to the HomeShield Mode set before you lost connection.

What happens to HomeShield if my power goes down?

The siren has battery backup for 12 hours if you lose mains power, including a 30 minute alarm. You will receive a notification that your siren is running on battery power.

Additional information

  1. Discount on hardware only, does not include installation and ongoing subscription. British Gas customer discount cannot be used in conjunction with any other offers, including 10% discount offered to new HomeShield customers. Terms and conditions apply see https://www.hivehome.com/terms

  2. There are three subscription options to choose from:

    £9.99/month - HomeShield subscription including 30 days storage on one camera
    £11.99/month - HomeShield subscription including 30 days storage on two cameras
    £15.99/month  - HomeShield subscription including 30 days storage on unlimited cameras