Hive Welcome Home Plan
Be in control of your lighting and appliances from your smart phone, wherever you are.
If you're already a British Gas customer, we'll give you Two Months Free[1].
Savings and peace of mind. What else could be better?
You're in control with Hive products. Wherever you are, control your lighting and appliances with the touch of a button.
What do you get with the Welcome Home Plan?
- 1 x Hive Hub The Hive Hub connects your Hive products to let you control them remotely with the Hive app wherever you are – on your smartphone, tablet or laptop. Just plug it into your broadband router and you’re good to go.
- 2 x Dimmable Hive Active Light Bulbs Turn your lights on so it looks like somebody's home when you're out, or set the mood without leaving the sofa.
- 1 x Hive Active Plug Worried you forgot to turn the iron off before you left the house? Get peace of mind and turn your appliances on and off from anywhere.
- 1 x Hive Motion Sensor Get an alert sent to your smart device when there's movement in your home. Or turn your lights on or off automatically when you go to different rooms.
Are you ready for your Welcome Home Plan?
If you already have a hub, you can use this to control any Hive products from your smart device. Or if not, you can buy a hub as part of your plan.
Choose the payment option that works for you:
£9.99/month
(12 monthly payments)
£6.99/month
(12 monthly payments)
Control your Hive Products with Amazon Alexa
You can use Amazon's voice assistant, Alexa, to control your Hive Products, without having to lift a finger!
Frequently asked questions
What are the minimum technical requirements?
All Hive products require a Hive Hub to work. To use Hive products, you’ll need: a domestic broadband connection with a spare Ethernet port connection; an extra power socket close to your broadband router; an Android, iOS or Amazon smartphone with an up-to-date operating system if you want to use your mobile to control your Hive products via the Hive App and an up-to-date web browser to use the online dashboard (IE10+, Chrome, Safari or Firefox).
What happens to my Hive Welcome Home Plan if I move?
You can take all your Hive Welcome Home Plan products with you to your new home.
What if I already have a Hive Hub?
If you already have a Hive Hub your price will be discounted at the checkout.
Can I cancel my Welcome Home Plan?
You can cancel your agreement up to 14 days after the day your WHP order ("cooling off period").
If you cancel your agreement within the cooling off period, you will need to return all the goods within a reasonable time.
If you cancel your agreement within 12 months of your payment plan beginning, you will have to pay the remaining balance of the payment plan for the devices. Once this fee is paid, you will lose access to the additional features and benefits of Hive Live.
Your notice of cancellation is confirmed as soon as you send it by email or call us.
If you cancel by calling us at least ten calendar days before your next payment is due to be taken, you won’t be charged for the next month. If you cancel in the last ten days of the billing period, your plan will end the month after cancellation.
Hive Live has no renewal date and is ongoing until cancelled, cancellation fees apply within the first year of the contract.
[1] Offer limited to one offer per customer and subject to availability. Offer cannot be used on pre-existing orders or in conjunction with any other offer from Hive. Customers who sign up to the Hive Welcome Home Plan will pay nothing for the first 2 months then pay ongoing £9.99/monthly payments for 10 months.
[2] The Hive Welcome Home Plan is a 12 month payment plan offered by Centrica Connected Home Limited. If you cancel your agreement within 12 months of the payment beginning, you will have to pay for the remaining balance of the payment plan for the devices.