Smart meter benefits
See your energy differently and make changes to save money
It's easy to use more energy than you need without realising you're doing it. Smart meters help you to see exactly what you're using. You can see the effect of reducing energy immediately via your smart energy monitor which will help you to make better choices and start saving money. Plus you'll receive accurate bills without submitting a meter reading as your smart meter will send us regular and accurate readings of your energy usage automatically.
The smart energy monitor does not display temperature.
See how a smart meter will benefit you
See and understand what you're using, and make choices to save
Your smart energy monitor shows you how much energy you're using in pounds and pence. So you can see what you're spending by the minute. Knowing more about how much energy things use, will help you choose the way you use them.
In control of your energy costs
As you'll have a better idea of how much your next bill will be, there will be no big surprises and it will be easier to budget.
Accurate bills, with no more meter readings
Your smart meters send us accurate, regular information about your energy use. So your bills will be accurate and there will be an end to having to submit meter readings.
Unique insight into your consumption
If you want to get the most out of being a smart meter customer, let us know and we'll update your smart meters to record readings for every half-hour. Your smart meters will continue to only send one 'batch' of readings through to us each day and this will enable you to view hourly usage with our interactive online tool.
What are our customers telling us?
We have already interviewed 15,000 smart meter customers to see how they are enjoying the benefits of smart. Here are just some of the things they frequently tell us:
- Customers are using the smart energy monitor more than they expected to and find it very helpful to show where to save on energy.
- Customers enjoy how simple the smart energy monitor is to use, making their energy easy to understand and control.
- Overall customers say that smart is making their lives easier by taking away the hassle of meter reads and estimated bills.
Read some of our customer’s comments
"I've had smart meters installed for about a year now, for both gas and electricity. I understand that they work automatically, sending the meter readings directly to yourselves, which makes it easier for me so that I don’t have to let anybody into my house or I don’t have to worry about estimated bills"
By Imran Pathan, London, March 2012
"The installation was very straightforward. I was kept fully informed of what was going to happen, when it was going to happen. Everything was done to the time, as planned; and the whole thing was done quickly, efficiently and cleanly, so I was very pleased with the installation."
By Derek Woodward, London, March 2012
"As I pay my bills by direct debit, I never really considered the value of what I was using because it was all so automatic. Now I can press a button and see what I'm spending not only that day but also over the week."
By Marie Hawthorne - Berkshire, customer case study in conjunction with The Times Online, December 2011