my energy customer reviews
"It has been really interesting and surprising for me to see my energy breakdown. For example, on Tuesdays, it says I use less energy which is when I always go shopping! As I used to be an accountant, I am always one for figures, so for me, it is great to see in black and white, exactly how much energy I have used on each appliance - it fascinates me!
It has definitely made me stop and think about the way I use energy. I used to just pay my bill and not think about it, but seeing exactly where my money goes makes you more conscious. As a pensioner, I need to be especially careful with money." Mrs Shirt, Cheshire.
"I have definitely benefited from receiving the reports- for example, through the usage graphs, it let me see easily and simply, what appliances are energy gobblers e.g. my washing machine. Because I am now more aware, it means that I can be more careful in future about how and when I use certain appliances.
I hope that the reports have made me more efficient with my energy usage - it has definitely made me change a few of my habits. Since receiving the reports, I now make sure my washing machine has a full load before using it and I only boil enough water in my kettle for my tea rather than boiling a full kettle each time. I have also changed how I use my heating. I used to keep the heating on all day but now I turn it down by five degrees an hour before I go to bed to save energy." Mrs Johnson, Leicestershire.
"From the reports, we saw that we are significantly above average in our energy use compared to similar households. For example, we compared our bills with our daughter who lives down the road and realised that we were using a lot more energy than her, despite being a smaller household!
We were really surprised to see just how much energy our heating and appliances were using! It was a real wakeup call. For example, we used to cook dinner during the day and then heat it up in the evening ready to eat. When we realised how much energy we were using on the microwave, it really made us change our behaviour and simply cook dinner in the evening, rather than reheating it each night.
All in all, the reports have given me the power to make small changes for the future, every day." Mr Rowe, Leicestershire.