How is debt repaid?
What’s so good about Smart Pay As You Go?
I’m interested in Smart Pay As You Go What happens if I decide to upgrade?
How do I top up with Smart Pay As You Go?
My top up isn’t showing on my smart energy monitor. What should I do?
I don’t have any gas or electricity. What’s happened?
How can I get my energy supply back on?
How do I pay back any money I owe with Smart Pay As You Go?
How do I know if my credit is getting low?
If I lose or damage my Smart Card, how can I get a replacement?
Can I change supplier if I’m on Smart Pay As You Go?
Are my details secure with Smart Pay As You Go meters?

* Lines are open for general enquiries Monday - Friday 8am - 8pm and Saturday 8am - 6pm. If you are without gas or electricity our lines are available 24 hours a day, 7 days a week. Calls may be recorded and/or monitored for quality assurance and compliance purposes.