Here to help you look after your home. Welcome to The Source

Find useful advice and quick tips to keep your home running smoothly, whatever happens.

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Helping you stay warm this winter

We don’t just do Warm Home Discounts or give energy savings tips. We also invest £2 million into grants too, to keep our vulnerable customers warm this winter.

See what we’re up to

Time to go greener?

Here’s how we can help you do your bit to tackle climate change.

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Air source heat pumps: explained

Heard about heat pumps but unsure how they really work?

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The Source blog. Keep one step ahead of the weather

With our top tips you'll be ready for all seasons - come rain or shine.

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Beat the weather, whatever it brings

Winter-proof your home

Winter-proofing your home is a lot harder once the bad weather arrives. Make sure your home’s winter-ready ahead of time with our handy guide.

See our checklist

Top tips to keep your house toasty

Make sure you stay toasty inside this winter with ten simple tricks to keep your home warm and stop precious energy escaping.

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Don't get caught out by a burst pipe

A burst pipe can be a real downer during winter – but a little extra care will keep leaks and flooding at bay.

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The Source blog. Here's how you can 'Fix it Yourself'

The tell-tale signs of common problems around the home – and how you can fix them.

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For helpful advice, we're here to solve

Five ways to fix your boiler, fast

If your boiler’s stopped working, don’t worry – you may be able to fix it yourself. Try our safe and simple solutions to get it back up and running without calling an engineer.

Fix your boiler

How to bleed a radiator

If your radiators aren't heating up, read our guide to learn when and how to bleed your radiators.

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How to troubleshoot your thermostat

Thermostat not working? Read our guide to troubleshoot your thermostat in no time with some simple tips.

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The Source blog. Greener living

The latest tech, tips and tariffs to help you do your bit.

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Protecting our planet, everyday

3 next-level ways to get your home to net zero

We make sense of sustainability, and show you three ways in which your home can help you go green.

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Time to go greener?

Here’s how we can help you do your bit to tackle climate change.

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Save energy with these smart home ideas

Here’s how to start saving with a smart home…

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The Source blog. No place like home

Settle in and snuggle up with our handy advice and upgrades.

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Get the most out of your home

Five top tops to keep you safe

Get your head around gas safety in just five simple steps.

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Radiator types explained - choosing your radiator

Learn about different radiator styles and which is best for your home, whether it's panel radiators, traditional radiators, or something a little bit different!

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What's the ideal home temperature?

While your home is working harder than ever, here's a guide to find the right temperature for you and your individual needs.

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The Source blog. Making a difference

Being there for our people and our planet in every way we can.

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Making a difference for our people and communities

Making a difference around the world

With 100% renewable electricity and carbon-neutral gas, our Green Futures tariff lets you power your home without harming the earth.

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Women, we want you!

Just 7% of engineering professionals are women. Let’s change that. We have 1,000 apprenticeship spaces and we want 50% to be women.

Help spread the word

Leading the way for Carers

There are lots of ways we support our customers and colleagues who care.

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We're at the ready. Our online experts are here to help

Our Solved on Screen videos can help you with top tips for fixing common household problems and teach you how to save energy for a greener home.