Here to help you look after your home. Welcome to The Source

Find useful advice and quick tips to keep your home running smoothly, whatever happens.

The latest advice, for life’s what-if moments

What if your boiler breaks down?

Learn the tell-tale signs of common boiler issues – and find out how to fix them.

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What if there’s no running water?

Find out how to fix simple plumbing issues yourself, without spending money on a call out.

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What if there’s a power cut?

Get prepared and find out what to do if the power goes out.

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What to expect. Keeping you safe during your appointment

During the coronavirus outbreak, we’re taking extra steps to protect you and our engineers whenever they visit your home.

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Here to keep you cosy

Looking after your central heating

A little TLC can go a long way to help keep your home warm and working – find out how in our essential care guide.

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Take control of your energy use at home

We're all spending more time at home than before, so we’ve put together a list of simple things to help you control your energy bill.

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No hot water?

If your tap’s running cold, try our troubleshooting checklist to get things flowing again.

See our checklist

Manage your account on the go. Five reasons to download our app

The British Gas app makes it even easier to manage your account, wherever you are. From paying bills to saving energy, find out how it can help you keep on top of your account.

Discover our app

More articles you may be interested in

Don't spoil the party

We Brits love nothing more than taking to our BBQ when the sun comes out. But carefree cooks can be bad news for greenery, with 1 in 30 gardens falling victim to barbecue-related damage.

Read our guide

Looking after number one

To help you make the most of your time at home and improve your mood, we’ve put together a few top tips.

Read our tips

Time to get the duster out

Nine DIY spring cleaning tips that will have your house tidy and organized. Check out these home improvement tips to make your home a place of pride and joy.

Read our tips