Here to help you look after your home.
Welcome to The Source
Find useful advice and quick tips to keep your home running smoothly, whatever happens.
Find the latest articles here
Helping you stay warm this winter
We don’t just do Warm Home Discounts or give energy savings tips. We also invest £2 million into grants too, to keep our vulnerable customers warm this winter.
Time to go greener?
Here’s how we can help you do your bit to tackle climate change.
Air source heat pumps: explained
Heard about heat pumps but unsure how they really work?
The Source blog. Keep one step ahead of the weather
With our top tips you'll be ready for all seasons - come rain or shine.
Beat the weather, whatever it brings
Winter-proof your home
Winter-proofing your home is a lot harder once the bad weather arrives. Make sure your home’s winter-ready ahead of time with our handy guide.
Top tips to keep your house toasty
Make sure you stay toasty inside this winter with ten simple tricks to keep your home warm and stop precious energy escaping.
Don't get caught out by a burst pipe
A burst pipe can be a real downer during winter – but a little extra care will keep leaks and flooding at bay.
The Source blog. Here's how you can 'Fix it Yourself'
The tell-tale signs of common problems around the home – and how you can fix them.
For helpful advice, we're here to solve
Five ways to fix your boiler, fast
If your boiler’s stopped working, don’t worry – you may be able to fix it yourself. Try our safe and simple solutions to get it back up and running without calling an engineer.
How to bleed a radiator
If your radiators aren't heating up, read our guide to learn when and how to bleed your radiators.
How to troubleshoot your thermostat
Thermostat not working? Read our guide to troubleshoot your thermostat in no time with some simple tips.
The Source blog. Greener living
The latest tech, tips and tariffs to help you do your bit.
Protecting our planet, everyday
3 next-level ways to get your home to net zero
We make sense of sustainability, and show you three ways in which your home can help you go green.
Time to go greener?
Here’s how we can help you do your bit to tackle climate change.
Save energy with these smart home ideas
Here’s how to start saving with a smart home…
The Source blog. No place like home
Settle in and snuggle up with our handy advice and upgrades.
Get the most out of your home
Five top tops to keep you safe
Get your head around gas safety in just five simple steps.
Radiator types explained - choosing your radiator
Learn about different radiator styles and which is best for your home, whether it's panel radiators, traditional radiators, or something a little bit different!
What's the ideal home temperature?
While your home is working harder than ever, here's a guide to find the right temperature for you and your individual needs.
The Source blog. Making a difference
Being there for our people and our planet in every way we can.
Making a difference for our people and communities
Making a difference around the world
With 100% renewable electricity and carbon-neutral gas, our Green Futures tariff lets you power your home without harming the earth.
Women, we want you!
Just 7% of engineering professionals are women. Let’s change that. We have 1,000 apprenticeship spaces and we want 50% to be women.
Leading the way for Carers
There are lots of ways we support our customers and colleagues who care.
We're at the ready. Our online experts are here to help
Our Solved on Screen videos can help you with top tips for fixing common household problems and teach you how to save energy for a greener home.