Here to help you look after your home. Welcome to The Source

We all need a bit of expert advice to keep our homes running as smoothly and efficiently as possible. Explore this section for useful articles on everything from DIY and repairs to smart tech and greener living.

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Demand Flexibility and PeakSave

Take a behind the scenes look at how we’re able to offer half-price electricity when there’s more renewable energy available.

Learn about PeakSave Green Flex

PeakSavers earned over £2m by reducing their energy use

And they’ve saved 451 MWh of electricity – enough to power 2.3 million homes for an hour.

Learn more about PeakSave Winter

Your EV charging questions answered

We take the confusion out of keeping your electric vehicle powered up.

EV answers

The Source blog. Greener living

The latest tech, tips and tariffs to help you do your bit.

Read our articles

Everyday ways to protect the planet

Join the Clean Heat Streets initiative in Oxford

Are you a resident of Rose Hill or Iffley in Oxford looking to make a positive change towards cleaner, more sustainable living?

Find out more

6 ways to go smart this summer – and save energy

A smart home can help you do your bit for the planet by cutting your carbon footprint. Find out how to get started.

Smarten my home

How to reduce your carbon footprint at home

With a little help from Hive Heating Plus you can streamline your energy usage, save money on heating, and continue to unite in the fight against climate change.

Find out more

The Source blog. Making a difference

We're always here to help.

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Making a difference for our people and communities

Our new approach to charities

We’re empowering our colleagues to take the lead in how we support the communities we live and work in.

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Improving our service for all

From more call centre colleagues to a brand-new app that makes managing your energy simple. Read how we’re improving our customer service.

Service you can rely on

Playing our part in Pride

We’re proud to be a part of Pride, and to support our LGBTQ+ colleagues all year round to be their true selves.

Read more

The Source blog. No place like home

Settle in and snuggle up with our handy advice and upgrades.

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Get the most out of your home

How to save energy at home

Check out our 9 easy steps to reduce your energy usage and save money.

Steps to save energy

Why choose HomeCare?

From boiler breakdowns to problem electrics, here's why HomeCare is great.

Read the guide

Read our five top tips on gas safety

Get your head around gas safety in just five simple steps.

Read our tips

The Source blog. Here's how you can 'Fix it Yourself'

The tell-tale signs of common problems around the home – and how you can fix them.

Read our guides

For helpful advice, we're here to solve

What if there’s no running water?

Find out how to fix simple plumbing issues yourself, without spending money on a call out.

Find out more

How to bleed a radiator

If your radiators aren't heating up, read our guide to learn when and how to bleed your radiators.

Learn more

How to troubleshoot your thermostat

Thermostat not working? Read our guide to troubleshoot your thermostat in no time with some simple tips.

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The Source blog. Keep one step ahead of the weather

With our top tips you'll be ready for all seasons – come rain or shine.

Read our tips

Beat the weather, whatever it brings

9 ways to keep your home cool

No air-con? No problem! Try our tips to stay cool when the next heatwave hits.

Cool down now

7 ways to save energy in summer

The warmer months are a great time to get into energy-saving habits.

Show me how

BBQ - without grilling the garden

How to host your next outdoor cookout safely with our tips.

Learn more

We're at the ready. Our online experts are here to help

Our Solved on Screen videos can help you with top tips for fixing common household problems and teach you how to save energy for a greener home.