The Source blog. Take the stress out of being a homeowner with HomeCare

From breakdowns and blockages to burst pipes and blackouts, say goodbye to pricey repairs and enjoy peace of mind with British Gas HomeCare.

What’s covered by HomeCare?

With cover for your boiler, central heating, plumbing, drains and electrics, our HomeCare range protects you against any nasty surprises. There’s no need to worry about expensive repairs or late call out charges. Just let us know and we’ll be there to put things right.

With HomeCare you'll get

  • Experts on hand – our engineers go through some of the best training in the industry, so they’re ready to get the job done
  • Unlimited call outs – book from a nationwide network of trusted engineers at a time that’s right for you
  • Annual Boiler Service – we’ll fully service your boiler every contractual year or so to make sure your system’s healthy and firing right
  • All parts and labour included – we’ve got all the parts to get the job done quickly, with no unexpected costs
  • 24/7 helpline support – if anything goes wrong just let us know and we’ll arrange a repair that suits you

Which HomeCare cover should I get?

HomeCare One
Your boiler’s the heart of your home. So give it the protection it deserves with HomeCare One. As well as a first visit to make sure your boiler’s up to scratch, you’ll get an Annual Boiler Service every single year of your contract. And whether you’re faced with a full-blown breakdown or just a minor niggle, you’ve got a 24hr helpline with unlimited call outs to get it back up and running.

HomeCare Two
There’s nothing better than coming back to a warm and cosy home. And with HomeCare Two, you can keep it that way. We’ll make sure your boiler’s in top condition with a full Annual Boiler Service every year of your contract, and if anything happens to your boiler or central heating system (including your radiators and hot water cylinder), we’ll be there to put things right.

HomeCare Three
Blocked drains and leaky pipes can cause chaos in any home. But we’ll sort it quickly with HomeCare Three which includes plumbing and drains cover from Dyno-Rod, part of British Gas. As well as covering everything connected to your home’s pipework inside and out, we’ll give you complete protection for your boiler and central heating – including an Annual Boiler Service. And for stubborn drain blocks, our expert engineers from Dyno-Rod, will get things flowing in no time.

HomeCare Four
With HomeCare Four, you can relax knowing your home’s in good hands. Not only do we cover your boiler, central heating, plumbing and drains, but your electrics too. That means we’ll cover repairs to the mains and any wiring in your home and outbuildings. And with an Annual Boiler Service and our 24/7 helpline included, we’ll make sure your home stays at its best – no matter what.

We’ll start off with a British Gas boiler service
When you join HomeCare, we’ll make sure your boiler’s ready for the months ahead. We’ll send out one of our expert engineers for a first visit to service your boiler and check it’s working safely and efficiently. They’ll make sure we have all the parts for any future repairs, and they’ll chat to you about how you can save energy around your home.

And to make sure everything stays working as it should, we’ll follow up with a full boiler service every year you’re with us.

What our customers think?


Ready to enjoy your home with complete peace of mind?

Choose the cover that suits you and Buy HomeCare today.